QuickBooks Q&A

Hello,    I have successfully used Class Tracking in Quickbooks Plus without problems.  I recently saved a comprehensive archive of my Quickbooks data (for all time) using Tools --> Export Data, and noticed that Class information was not included in any of the exported Excel files.  Does Quickbooks not include Class Tracking information when exporting data for archival purposes?  Is there a way to ensure that Class information *is* included?  Thanks! (P.S. I'm planning to downgrade from Quickbooks Plus, and just don't want to lose any legacy Class information!)

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3 months ago

robindewkett

Do more with QuickBooks

Do you see the problem? $185,1883833 tripsStandard mileageDEDUCTIONHyundai Kona SE; 41065 miles/$0.7 per mile$185,135How can I get this quickbooks error resolved?

I pay for this "service" monthly. Can't send my schedule C over to turbo tax with this ridiculous deduction. Paying a tax pro for a software error within quickbooks, which I already pay for isn't a solution.

3 months ago

prolofson

Employees and payroll

Is it possible to apply employee auto payment bank information to their "vendor" account, where we pay reimbursements?

We must pay reimbursements separately from paycheck to avoid bookkeeping complications. We have set up vendor accounts for each employee that is used only for paying reimbursements or other non-payroll purposes. We would like to set up the vendor accounts to receive automatic payment. Can we have QB automatically apply the existing banking information for each employee to their vendor account for payment purposes?

3 months ago

brwilliam01

Other Questions

Fraudulent call about my subscription

I got a call a while ago from 'Jennifer', who claimed to be calling from Quickbooks and saying that they had a problem with the payment for the renewal of our subscription.Because I had renewed our subscription last month and received confirmation, I was suspicious. I asked her how they had attempted to run the payment. When she said with a bank card, I asked for the last 4 digits of the card. Because that didn't match any of the cards we have or have recently had with our bank, I was even more suspicious. She then proceeded to ask me for a different card that they could use to pay the bill of $500 to renew for 2 years of 'technical support and bookkeeping,' I stopped her and pointed out that this was way more than what we currently pay for services, and I would need to verify the information that she was providing. She had a distinct Indian or South Asian accent. At my request, she stated that she was calling from California and gave me the number 888-279-2801 to call back to take car

Subscription "Expired" Scam Call WV

Heads up - we received a call from Logan WV [removed] - letting us know our subscription was about to expire (we just renewed in December).  When I challenged the person on the other end of the line - they indicated it was for a bunch of stuff including "online support services" which was the RED FLAG because that service is included in their annual fee.  I'm sure there are other possibly spoofed phone numbers out there, but wanted the rest of the Intuit community to be aware - the phishing smishing and other low level shenanigans are abundant.   And to keep the laughter on this one rolling - I looked up the number and it's from (no I did not call back) West Virginia Division of Corrections Southwestern Jail and Correctional Facility

3 months ago

sohilnparekh

Other Questions

I have the Self-employed business bundle which is supposed to include Tax filing. But when I get to the end of the Turbotax process, I'm asked to pay. How to fix?

Is there a way to request a service code from Billing Support?

3 months ago

obgsales97

Banking

How can I connect my citi card to quickbooks? I have contacted Citi for them to allow it.

No text available

3 months ago

Beemer

QuickBooks Time

Service Items on a per customer basis in time sheets

I had previously configured Service Items on a per-customer basis so the techs don't have to select which hourly labor rate the customer receives. See the screenshot below with the customer on the left only seeing (4) service items available, and the one on the right showing all service items.  Since the latest updates, I can no longer find the option to assign these.  Does anyone have specific instructions on where I can access the setting to assign the service items on a per-customer basis for timesheets? 

None of my May 2025 transactions are showing up--how can I retrieve them?

No text available

3 months ago

LT2490

Payments

Customer was charged a $25 convenience fee for online payment. New feature QB added and turned on. Not approved by me. Anyone able to get this reversed?

$25 on $150 invoice. Called, got told no, asked for a supervisor and got the run around. Said they would tell me the same. Not giving up as this was not approved. Any advice?

I put the wrong statement ending date on a reconciliation. how can I change it?

No text available

my monthly bill shoild be 52.00 not 134 need to get corrected and refunded

monthly amount incorrect

3 months ago

missmissySEI

Employees and payroll

Updating a pay rate

I need to update my employee's pay rate per hour.  I can see where to update it, but it does not have an effective date to enter.  I just wanted to make sure that if I updated the rate under the pay rate tab that it will not affect any past paychecks/paystubs.

What happened to the Projection Valuation or Business Valuation box that used to appear in the Feed? It was usually at the top but I haven't seen it in like a month or so

No text available

3 months ago

AccountingMedia

Other Questions

How can I turn an estimate into a partial retainer invoice and send it to the customer so he can pay it and I can credit it to his account?

No text available

3 months ago

missevakg

Reports and accounting

When I enter my rent for my home office as an expense, do I enter the full amount and Quickbooks will calculate the exact percentage based on the size of my home office?

No text available

3 months ago

jcpate

Other Questions

how can I cancel the live expert subscription?

No text available

3 months ago

richardskerrington

Other Questions

My transactions from 07/19/25 all the way to 1/15/26 are missing, and I need them inserted to file my taxes. I get an error when I try to import the CSV.

The CSV doesn't work on import when I click "import transactions." It tells me to click "contact us." I have over 500 transactions between that period, and I don't want to manually input them either.