QuickBooks Q&A

My dashboard graphs are not showing my data.

I mistakenly contributed too much, per paycheck, for 3 total pay periods, for employees health insurance (as the employer) How do I fix this?

After migrating from QuickBooks Desktop to QuickBooks Online using the Copy feature in the Backup Restore feature

Summary of the issue:I’ve rebuilt all sales transactions from July 1, 2024 through June 30, 2025 using Sales Receipts with proper taxable item codes and location-based automation enabled.No sales tax amounts were overridden, and all applicable sales are marked as taxable.Non-taxable transactions (wholesale and out-of-state) are properly flagged and separated.Despite this, the Sales Tax Liability Report continues to misclassify several taxable sales as non-taxable. In some cases, the report displays zero values, even though the correct sales tax was calculated and included on the Sales Receipt.I’ve confirmed the Automated Sales Tax module is active and configured properly, but there appears to be a disconnect between the underlying tax mapping and how the report is compiling the data.

I just discovered that I have a paid invoice that is linked to the wrong estimate.  The estimate is a progress billing one.  How do I change the invoice so it is linked to the correct estimate?

Set Up

how to add late fee onto the invoice templete

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Hi. I recently sold my business and before the new owner choose a different accounting program (not QB) they made (4) deposits into my business Checking Account. The new owner and myself then spoke to my Accountant and at that time we decided that we could not "mix" the old business (mine) with the new business (theirs). We were able to remove from QB the transactions that made up the (4) deposits they made into my Checking Account but when I received the Bank Statement for that month the (4) deposits are on the Bank Statement and now when I try to reconcile that months Bank Statement I am "off" by the amount of the (4) deposits. How do I record the amounts of the (4) deposits into QB so that I can reconcile that month and move forward? In a nut shell the (4) deposits are on my Bank Statement but are not in QB so I cannot reconcile the month in question. Thank you

We need to send a special assessment invoice to everyone in our Homeowners Association. do i need to do each one indiviudally? Is there a way to create one invoice that goes to 55 people?

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Is there a way to transfer a credit memo from a parent company to several sub-companies without a general journal entry for Each Invoice? Here is an example I'm working with:Remittance Detail:3 deductions = $2,116 total18 different sub-companies with a combined total of 31 separate invoices (ranging from $21 to $170) = $2,223 due before deductionsPayment Received = $107.00 (net deposit to our bank)QB Enterprise allows me to receive the $107 payment to the parent company and apply it to any sub-company invoice directly.However to apply the parent company's $2,223 credit memo to the remaining invoices (30 in this case), QB creates 2 general journal (GJ) entries for each invoice. I have no visibility into the GJ; the company owner restricts GJ access to himself; therefore future questions regarding balances gets difficult, not impossible but extremely tedious, to research. 

HiHow do I find proof or more details on the actual payments QuickBooks Payroll makes to the state?   QuickBooks and my bank show that the money was withdrawn, but the state are saying they didnt receive it.  As the withdrawal from my bank is to QuickBooks the state wont take that as proof that it was paid.   We have tried phone support, but no luck yet.

Four days ago I received an email from Intuit informing my that my QBO Enterprise Suite subscription had been cancelled, per my request. I made no such request, did not elect to cancel my subscription, and was current on payments. Since then, I've been working unsuccessfully with QBO support - an extremely frustrating experience. For four days my business has had no access to QBO and there is no end in sight. This is potentially disastrous for our business and unacceptable. Has anyone had this same issue? Is there anyone at Intuit who can actually resolve this so that our business can continue to operate with this huge interruption? 

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payouts from Shopify not in QBO check registry.

I'm not receiving copies of emailed estimates or notifications of payments received by QB credit card function. Accounts and Settings doesn't appear to have a checkbox for requesting a copied Estimate email although it did allow me to change the text.

Hello,  I am having an issue with my QuickBooks Online bill pay function. When I go to schedule a bill payment, under the account in small red text I get the error code "invalid account, please try another one". Which will not allow me to schedule any bill payments. Further, all scheduled bill payments via that account are failing. I have spoken with QuickBooks customer support 20+ times over the last month and the issue is still occurring. I have tried the following solutions:  1. Try another browser, clear the cache 2. I have submitted multiple bank letters, support team says they're approved, issue still persists3. Try to re add the bank account. The same error message persists, does not provide hyper link to verify deposits   My suspicion is the first withdraw from that account failed, due to an internal bank control. When the first transaction failed, QuickBooks Bill Pay decided that account was risky, etc. and will no longer trust the accou

I have a client who is still using Quickbooks Pro V6.0 and sudenly even older company files after opening fine gives a fatal error  V6.0U R8 (M=1477, L=5583, C=43, V=2 (2)) when Clicking on Activities then View Customer Register. When opening the Sample company file, it doesn't give the error. Please help.

Stripe collects our guests revenue then withholds their fee from our net deposit amount.  How do I record and account for these fees and revenue in our QuickBooks?  I've set up to create invoices for each guest, do I record the full amount or only the amount Stripe has deposited into our bank account?  Do I create an expense account for the stripe fees?  How do I account for the actual amount deposited into our bank account and would the stripe fees be a COGS or just an expense.

Mobile check deposit not working

need to change the card I'm using

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Hi Intuit ,I'm integrating QuickBooks OAuth 2.0 with my app "Pay-History", and I'm encountering a persistent issue at the final step of the authorization flow.After the user authorizes access, instead of being redirected properly, they are shown this error:"Uh oh, there's a connection problem. Sorry, but Pay-History didn’t connect." 🔍 Here’s what I’ve checked so far:✅ I’ve listed the redirect_uri exactly as: https://developer.intuit.com/v2/OAuth2Playground/RedirectUrl in the Keys & Credentials → Settings → Redirect URIs section.✅ I’m using development credentials (client_id and client_secret) for a sandbox app.✅ I’m using a fresh authorization code each time.✅ I’ve confirmed the redirect_uri used in both the authorization URL and the token POST request are identical and URL-encoded properly.✅ My app is using the correct OAuth scopes.🔧 Additional Info:App Name: Pay-HistoryEnvironment: DevelopmentRedirect URI: https://developer.

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