QuickBooks Q&A

I called the Help Center, and they said they won't have an update till Friday, and my payroll is tomorrow!  Is anyone else having this issue?

I've received payments on Thursday and usually they arrive the next day, but two deposits from repeat customers have failed to.come through and are noteligible.for instant deposit and do not show as being held up by QB for any reason

how do i change the status of an invoice?

Receive a payment on the invoice

I made sure that my deposit in settings is "on" in estimates, I make sure to choose the correct form when creating an estimate, and it allows me to write in a deposit number on some days and doesn't on others. Why does it do that?

everytime i try to add my employee it says either that it cant send invites or that they are in the system, but i havent been able to add any one to my employee list

I clicked on 'pay now' but it'll only allow me to fill out a Q3 form.

I accidentally excluded a transaction and I can't find a way to recover it so that I can categorize the income. Any help would be appreciated.

I have a 'service' called LPG that costs $150. When I add this to a customer invoice and the invoice is paid in full - why does the income from this service show up as several smaller transactions? I now have a large discrepancy between income from this service and cost to the cooperative as the income doesn't seem to be tracking properly.    I didn't set up the services so it could be why this is happening.    Does anyone have any ideas?[Attached file removed] 

Hello,I'm using QuickBooks Mac 2020, and I'm having a problem with the dates on future transactions.  I am using general journal entries to record depreciation, between depreciation expense and accumulated depreciation.  I make the entries at the end of each year, and often enter them in advance since they will be the same for a while.Entries for 12/31/24, 12/31/25, 12/31/26, and 12/31/27 are ok, but 12/31/28 shows up as 12/31/00, 12/31/29 as 12/31/01, etc.  They appear to sort correctly, but they consistently display a year 28 years before the actual year.  I have verified the data, I have rebuilt the data, and I have seen the same problem across multiple company files.  Has anyone else seen this, and how can I fix it?

Hello,I'm trying to update the Sales Tax Category for several items in my Products and Services list. Each time I attempt to save, I receive this error message: "We couldn't save your item. Something went wrong. Please try again later." Here’s what I’ve already tried:- Using an incognito/private browser window- Switching to a different browser- Confirming that my Sales Tax setup (agency, filing frequency, start date) is complete- Testing with a new product (this works)We recently enabled sales tax in our QuickBooks Online account and are in the process of categorizing bar and food items for tax reporting. Could you please help us resolve this issue or verify if there's a known system error affecting product updates?

migrate desktop pro 2021

I dont want online payroll. does quickbooks have a payroll program that is not online?

Hello! My customers pay a deposit when they sign a contract with me. I then create a recurring payment. Their deposit needs to be applied to their final payment. Is it possible to apply a deposit to the last instance of a recurring payment?  Thanks!

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When attempting to edit a Service Item, upon trying to Save the change, Quickbooks Online has suddenly started displaying a message "We couldn't save your item. Something went wrong. Please try again later.". I have tried again a second day. Same message. Never had a problem with editing Service Items before. Why do I receive this message? I was only trying to change a word in the description.

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I tried, but it seems I can only connect bank savings and checking account, or credit cards, not current liability or loan accounts, which is how I have categorized my auto loan account in my chart of accounts. Why is this?

I'm using the same image to help categorize services based on client preferences. I added the same image to 2 services with no problem. It would not load the 3rd.

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I have been trying to use my custom template in the batch transaction process. After spending several hours with your support with no resolution, I looked up the issue in the QuickBooks forum. I found that this feature continues to be unavailable when using the batch invoice function. The ability to use a business' custom invoice template has been requested for a few years. This is a capability that has always been available in the desktop version and now that I have transitioned to online is necessary in the online version. Additionally, we need the ability to send the batch invoices from our personal email address and not the "quickbooks@notification.intuit.com" address.  With the concerns today of fraudulent scams, by not using a business's template and email address you are making the invoicing outcome less successful. Please add both these items to the online version. Finally, your support team needs to know your system capabilities to avoid wasting everyone's time. The staff

I need to change to CASH from ACCRUAL. I don't have AR and I don't have any AP any more.When I click on the gear icon and select Company and then advanced, none of the drop downs operate. I'm using Online Essentials but I am logged on through the accountant's version, is it because of being logged on through the accountant version?

I have QB Pro plus desktop 2024, When ever I try to export a report to excel it freezes and I have to use task manager to end the program. Running Windows 11 Home, Version 24H2, Microsoft 365

Our church and school currently uses QuickBooks Online Payroll and QuickBooks Desktop. We want to convert to QuickBooks Online for our accounting. What issues can we expect when integrating our Online Payroll with the conversion to Online Accounting?