Skip to main content

Get 50% OFF QuickBooks for 3 months*

Buy now

Switch to QuickBooks and 70% off for 3 Months

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
  - How-to videos
  - Webinars
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
  - Tutorials (Videos)
  - QuickBooks Courses
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Community
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Community
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
  - Video tutorials
  - Certification and training
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
  - Video tutorials
  - Certification and training
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Community
For Sales: 1-844-841-4279

Sign In
- QuickBooks Community
Community

Plans & Pricing
How It Works
Explore Products

Talk to Sales: 877-683-3280

Hours

Mon - Fri, 5am - 6pm PST
Sat - Sun, 7am - 4pm PST

Product support & help

Need help signing in?

Get Started
Ideas
Product Updates
Events
QuickBooks Support
Resources

Ask the Community
Login

Home
QuickBooks Q&A

QuickBooks Q&A

QuickBooks Q&A

Getting Started
Manage Your Account
VAT
Banking
Manage Customers and Income
Manage Suppliers and Expenses
Importing and Exporting Data
Reports
Other Questions

All Topics
Questions
Conversations
Ideas

3167 Topics

QB adding VAT to an already vat inclusive amount

Hello I hope someone can help.I imported all my stock into QB from my WordPress website. All my prices are already VAT Inclusive. I am having an issue when I set up a quote or invoice: If i select VAT inclusive QB adds VAT to my already inclusive amount in the line item (so that the total is my price incl VAT + extra VAT), if I select VAT Exclusive it lists my correct price in the line item bu them adds VAT to the final total over. How do i change the settings so that I can simply select VAT inclusive and add the stock items without having to manually change the prices? thanks!

How do i connect qb to a standards bank business online account

No text available

Manage Customers and Income

I need to edit an invoice. The advice you provide does not work

No text available

HI I NEED HELP I MISTAKENLY PUT NOT DEPOSIT INSTEAD OF DEPOSIT. PLEASE ASSIST.

No text available

Can you connect to a Standard Bank account that is on an alternative dashboard on the Standard bank App?

No text available

Manage Customers and Income

We require a specific design for our invoices, the current templates are not adequate - is there a site or reference for customised invoices?

No text available

Our Invoie Template shows the word "Tax" we need it to show the word "Vat" how do I change this?

No text available

Importing and Exporting Data

Can you please assist me as I am having trouble importing my CSV Bank statments into QB?

No text available

Importing and Exporting Data

Can you import a budget into QB online plus?

No text available

Manage Suppliers and Expenses

We cannot work in more than one window - why has this function been removed???

No text available

Manage Customers and Income

Good day received a payment from a client using a home currency though we bill them using foreign currency, cant link the payment as it doesnt pick up the open invoce

No text available

Is there a way i can match my bank balance and quick-books ?Apparently my quick-books balance is way higher than bank balance. i have reconciled and closing balance is ok

No text available

I got my Uncle in the US to pay for QuickBooks today, to be used for a business in Nigeria which would be operating in Dollar Currency. I tried setting up the Sales Tax but I don't get an option to use Nigeria tax agency. It keeps showing US related Tax agency cities. 

viljoen-gudgu-co

Manage Customers and Income

We are trying to make contact with Quickbooks but no one is getting back to us. What do we do?

No text available

Manage Customers and Income

How do I open customers from Sales

it keeps telling me to make a valid entry?

I cant seem to match my quickbooks services and categories to Proworkflow categories? When I import my invoice from Proworkflow to QB it randomly selects categories

No text available

Other Questions

IRS Foreign Partner Withholding Tax Payment

My German partner is telling me that our YTD 2020 Profit and Loss report is incorrect because it shows the 2019 IRS foreign partner withholding tax payment that was paid in May 2020.  How do I move that transaction to the 2019 financial statement?  The German partner says that if it stays in 2020 it would be "only" an outflow of liquidity.  

Manage Customers and Income

Csn the system give line level or item-wise discounts. I checked on the gear icon and it only allows me to enable discount below the invoice

No text available

finance-bonganit

Income statement opening balances

No text available

info-hoekkraaltj

Manage Customers and Income

I manually uploaded my transactions from my bank, how do I allocate invoice payments to customers. Instructions dont work

No text available

Manage Your Account

Can A Admin User ( Not master Admin) delete the accounting records of a company in bulk, or RESET the QBO file completely using?

No text available

I want to disconnect my bank accounts from QB on-line. The method advised does not work. Is there another way other than editing bank account details?

The only option it gives it that of "editing the sign-in info" and "editing the account info".I need to disconnect the 2 accounts immediately

rene-accugrow-co

Manage Your Account

How do I link a Standard Bank Business account to banking? I don't login with an email address, and QO is asking for an email address to connect to an account.

No text available

rene-accugrow-co

Manage Customers and Income

How can I add a Detail Type on my Chart of Accounts?

No text available

Manage Customers and Income

Goodday - I am wanting to add debtor account numbers to my customers. Can anyone help?

No text available

Show more activity

Start a discussion

Need QuickBooks guidance?

Log in to access expert advice and community support instantly.

Sign In Sign Up

Powered by Gainsight

Terms & Conditions Accessibility statement

Products

Products
QuickBooks Online
QuickBooks Self Employed
QuickBooks Online Advanced
QuickBooks Live Bookkeeping
QuickBooks Desktop
QuickBooks Desktop Premier
QuickBooks Enterprise
Medium-sized Businesses
Checks & Supplies
QuickBooks Point of Sale
QuickBooks Time
See All Products

Features

Features
Track Income & Expenses
Invoice & Accept Payments
Maximize Tax Deductions
Track Miles
Run Reports
Send Estimates
Track Sales & Sales Tax
Manage Bills
Multiple Users
Track Time
Track Inventory
Manage 1099 Contractors
Pay Employees
Get Capital
Accounting Software

Resources

Resources
Resource Center
Product Support
Tutorials
Blog
Product License Agreement
Contact Us
QuickBooks Apps

Partners

Partners
For Accountants
For Developers
For Franchises

About Intuit Join Our Team Press Affiliates And Partners Software And Licenses

© 2026 Intuit Inc. All rights reserved

Intuit, QuickBooks, QB, TurboTax, Proconnect and Mint are registered trademarks of Intuit Inc. Terms and conditions, features, support, pricing, and service options subject to change without notice.

By accessing and using this page you agree to the Terms and Conditions.

About cookies | Manage cookies

Legal Privacy Security

Small Business

Small Business
Features
Plans and Pricing
Compare Products

Features and Benefits

Features and Benefits
Cloud Accounting
Invoicing
Accounting Reports
Inventory Management

Accountants and Bookeepers

Accountants and Bookeepers
Grow Your Practice Online Center
Offer Terms and Conditions

Learn and Support

Learn and Support
QuickBooks Online Support
Contact QuickBooks Online Support
QuickBooks Online FAQ
QuickBooks Accounting Glossary
QuickBooks Resources

About Intuit Join Our Team Press Affiliates And Partners Software And Licenses

© 2026 Intuit Inc. All rights reserved

Intuit, QuickBooks, QB, TurboTax, Proconnect and Mint are registered trademarks of Intuit Inc. Terms and conditions, features, support, pricing, and service options subject to change without notice.

By accessing and using this page you agree to the Terms and Conditions.

About cookies | Manage cookies

Legal Privacy Security

Products

Products
QuickBooks Online
QuickBooks Self Employed
QuickBooks Pro
QuickBooks Premier
QuickBooks Enterprise
QuickBooks Time Tracking
Mobile Accounting App
App Integrations
See All Products

Features

Features
Accounting Software
Accept Payments Online
Expense Tracker
Inventory Tracking
Invoice Software
Job Costing
Manage Bills
Maximize Tax Deductions
Mileage Tracker
Payroll Software
Run Reports
Time Tracking Software
Track Sales & Sales Tax
Move from Desktop to Cloud
See All Features

Resources

Resources
Small Business Centre
Product Support
Tutorials
Intuit Education Program
Contact Us
Find a ProAdvisor

Partners

Partners
For Accountants
For Developers

About Intuit Join Our Team Press Affiliates And Partners Software And Licenses

© 2026 Intuit Inc. All rights reserved

Intuit, QuickBooks, QB, TurboTax, Proconnect and Mint are registered trademarks of Intuit Inc. Terms and conditions, features, support, pricing, and service options subject to change without notice.

By accessing and using this page you agree to the Terms and Conditions.

About cookies | Manage cookies

Legal Privacy Security

Products

Products
QuickBooks Self-Employed
QuickBooks Online
QuickBooks Payroll
QuickBooks Online Accountant

Resources

Resources
QuickBooks FAQs
QuickBooks Small Business Tutorials
QuickBooks Self-Employed Tutorials
QuickBooks User Community
QuickBooks Webinars
QuickBooks Events
Switch to Quickbooks Online
Product License Agreements
Business Advice
ProAdvisor Certification

Developers

For Developers
Intuit Developer
Developer Community

About Intuit Join Our Team Press Affiliates And Partners Software And Licenses

© 2026 Intuit Inc. All rights reserved

Intuit, QuickBooks, QB, TurboTax, Proconnect and Mint are registered trademarks of Intuit Inc. Terms and conditions, features, support, pricing, and service options subject to change without notice.

By accessing and using this page you agree to the Terms and Conditions.

About cookies | Manage cookies

Legal Privacy Security

Fonctions

Fonctions
Revenus et dépenses
Déductions
Production de rapports
Devis
Ventes et taxes de vente
Factures à payer
Heures travaillées
Gestion des stocks
Rémunération des employés
L’ère de l’infonuagique
Accepter des paiements en ligne

Ressources

Ressources
Centre des petites entreprises
Soutien technique
Programme d’éducation d’Intuit
Trouver un ConseillerPro

Partenaires

Partenaires
Pour les comptables
Pour les développeurs (anglais)

À propos d’Intuit Nos offres d'emploi (anglais) Médias

© 2026 Intuit Inc. Tous droits réservés.

Intuit et QuickBooks sont des marques déposées d’Intuit, Inc. Les modalités, les fonctions, le soutien, les prix et les options de service et de soutien peuvent être modifiés sans préavis.

Conditions d’utilisation.

About cookies | Manage cookies

Renseignements juridiques Confidentialité Sécurité

Sign up

Already have an account? Login

Login with SSO

Sign In

Let's get you signed in

No account yet? Create an account

Login with SSO

Sign In

Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.

Enter your e-mail address

Back to overview