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10000+ Topics

Is QuickBooks losing bank feed connections when clients reset passwords due to suspicious login alerts from bank more often, and what steps resolve this problem?

Clients are saying they are receiving suspicious login alerts from bank indicating someone's trying to log in into their account, so it's asking to change the log in passwords but whenever they change the passwords the bank feeds get disconnected.

121

A

9 months ago

C

Caroline--Gobeil

Other Questions

Bonjour, est-ce possible de faire le changement de période de mes retenues à la source ? Exemple je l'ai mis au mois mais je voulais l'inscrire au 3 mois ? Merci !

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if a payroll shows processed can it still be voided if it hasn't been deposited?

when can i void payroll?

Anyone having the tax modules be super slow? Spinning and then not taking you to the correct PST or GST module?

No text available

how can i delete a transaction

how to delete a transaction

Worst app of all time! Always trouble signing in. So many glitches. I only use it when I absolutely have to. Makes me so angry every time!

No text available

Tax question....business has 2 different tax accounts for 2 different provinces. ITCs not showing up when I pull the report. How do I fix this? QBO

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Where did the link go from the Snapshot screen on Accounts Payable/Receivable? It was so handy and quick to see what is outstanding, rather than go and run a report.

In Widgets, but I have that on my home screen. Link opened the actual account to view.

aduretteNew Member

RBC/Royal Bank of Canada transactions have not downloaded since November 5, 2025 (2 days ago), but QB seems to think it is up to date. Anyone else getting this?

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Pourquoi qu'avec la nouvelle mise à jour de Quikbooks sur mon téléphone, je ne vois plus rien....client, facture,.Devis???

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activer les frais de retard

activer les frais de retard automatiques

The Gst rate is not appearing after I put the price on the invoices

I need to talk to a real person please

Si nous avons le logiciel bureau comment donner accès au comptable?

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Sales Receipt / Receive payment

I accidentally entered a sales receipt instead of using receive payments for a customer.  The payment has already been deposited to the bank, and bank reconciliation completed.  The customer account still shows the invoice as "owing".Is there a way to fix this without affecting my bank rec?

Not able to log in today

Anyone else having trouble logging in today to quickbooks time?

I received a vm yesterday that my QB account was going to be suspended and to call [removed]. When I called this number I heard the usual official QB welcome etc and was placed in a queue and advised that my call would be answered in xx# of minutes.  When it was answered I explained that I was contacted and advised my account was in process of being suspended and I did not understand why given that I am on a monthly subscription.  I have a desktop QB Premier 2023 Non Profit Version with 2 Licenses.  My monthly subscription is $ 124.30    I only use the one license. This person said it was no longer being supported and was being discontinued in 2 days. That I had not choice but to choose another product ~ however ~ he could upgrade me to a 2024 version for a one time fee.  Either a 3 yr contract of $ 2200 or a 5 yr contract of $ 3500.00 for one license.  I had to make my mind up within 2 days ~ however he would give me a week since I had to discuss it

Can I convert a customer in QBO Accountant into a client (so I can add a QBO subscription)? My CCH iFirm billing module creates a QBO customer when it synchs.

QBO customers can't have QBO subscriptions - only QBO clients can.