QuickBooks Q&A (UK)

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New invoice which has automatically being set to paid?

My new account is registered and showing the funds arriving there from the old account . How do I catergorise this in QuickBooks?

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We have a new supplier that we were paying via direct debit but have had trouble getting invoices off them so entered them as an expense. We now have a back log of invoices to input but how do we put the expenses against the invoices?

I recently contacted my bank after numerous failed attempts over a few days to connect my danske business account with my QuickBooks app. The bank have told me that the issue is nothing to do with them. Can you fix this? I am banking with Danske Bank in Belfast (UK)

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I have asked the previous bookkeeper for the QuickBook monthly invoices and she has told me they are stored on QuickBooks. My understanding is that you create an invoice on QB's then attach the hard copy received, but there is nothing attached to the invoices created? Is there somewhere else they could be?

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Why has the whole layout and interface changed on my QB ?? It’s horrendous!! So difficult to navigate. The older version could be annoying as it is basically American and certain aspects just don’t translate into the UK way of things but the new version is terrible. Is there a way I can use the older version still ? Otherwise I will have to cancel QB and find another alternative 

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We have paid a Supplier but I need to check the bank details which the transaction has been paid to as they are saying that they have not received the payment?

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I used QuickBooks tool hub to fix error 3371x. I am currently experiencing difficulty re-activating QuickBooks, I either receive 'Navigation to the webpage was canceled' when trying the 'open and restore company'.   How do I reactivate and restore my company information. I still have my perpetual license I purchased back in march 2020. I do not have access to the agent who helped me with the purchase. I have also attached a picture of the reactivation report which requires a validation code. How do I get around this.   I need help.    [removed]

HelloI have just done a full reconciliation of my accounts. I have checked the bank account matches all statements since I started using Qbks and they match. I have checked that all posted values match the bank statements, they do. I have nothing to review and nothing excluded, however the bank account balance and the Posted in qbks values are some £900 apart, how is this possible?ThanksVernon

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When adding the company address, QB insists on me choosing a county from it's list, even if the address is a London address (yes, London is listed as a county on QB) The county is shown on sales invoices as just 2 letters, which makes us look unprofessional and incompetent - if we can't even get our own address correct, what impression does that give our customers ? QB advisors have said that there is nothing I can do to change this so am wondering if anyone's found a work around ?