QuickBooks Q&A

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I think I did this out of order. I mistakenly sent a 1099-NEC to our landlord and she notified me that it needs to be a 1099-MISC. I went to QBs and corrected the 1099-NEC to a 1099-MISC. She then informed me that I also need to send a corrected 1099-NEC showing zero income. How do I do that? The 1099-NEC in QBs has been corrected once and so the option to correct it again (or void it) and zero it out no longer exists.

I just learned the QBOA is going away.  I have a log in for this but truly don't know why.  I have two user log ins and the QBOA log in.  I have never understood all of these.  How do I find out what my Intuit overall log in is?  I thought it was the QBOA one - that is going away.

I'm using the native Stripe integration (Accounting > Integration Transactions). It does a nice job logging individual transactions (sales receipt + expense). Those go into the correct account and show as an increase in undeposited funds. However, when I categorize payouts they aren't decreasing the undeposited funds account. They match correctly against the bank transaction but undeposited funds has been steadily climbing since I turned on the integration. I have the deposit account set to the bank account where the payouts are received, but don't see any setting where I can specify the payouts are coming out of undeposited funds (or for that matter a setting that indicates the individual transactions should be added to undeposited funds).I would think the default for the integration is for payouts to balance out the individual transactions so I'm confused why this isn't happening or how to fix it.

Simply, got a subscription and want a second one. What is the problem???

My client has been in business for 14 years, they want me to start at the beginning of 2025. So, I need to adjust the beginning balance so I can reconcile, Since you can't change that in the reconciliation window, how do I do this?  Also, there are tons of payments that weren't matched to the deposit, so I always have these unresolved transactions, I can't go back that far, and the client doesn't want me to. So, I'd like to just clean it up and make adjustments so that everything is clean from 2025 forward.   Is there a way to do this without messing up the account?

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I am trying to add my NEW credit card on intuit website for billing, but i get the following error: Something's not quite rightSorry, we are unable to process your request at this time. Please try again later. If the issue persists, please contact technology support and reference this message. (Error code: EBPI-400-BILL-066) Kindly advise what to do.

When i Create username : Sales7, it does not log in. But when i edit the username to Sales07 it logs me in. What exactly is the error causing this, i dont know. Please advise solution.thanks.

An application error has occurred while processing your requestI can’t send invoices

I upgraded Enterprise to version 20. I now have a big red Past-Due that shows up on the screen. How do I make it go away. I am not talking about changing the template to print/not-print. I want it off the screen view. Please advise on how to get this gone.

I am Paul [Removed] from Emirates Falcon Club (EFC). We are using a licensed version of QuickBooks Software Version 9. After installation, we are encountering an error while opening the application. In Windows 11, the system displays error code 0000040149 (QuickBooks Unrecoverable Error). Kindly assist us in resolving this issue at the earliest.      

A couple of days ago, everything was working fine.  Today, I logged in and tried to enter some bills when I noticed that the Customer Column and billable and mark-up and sales tax all those columns have disappeared.  I was using Safari at the time (which I use on the regular) and deleted the cache and such.  Logged in again but there was no change.  And then I switched to Chrome where cache was deleted but yet the same problem exists.Was there an update or a crash somewhere?  What would you suggest on how to get this fixed ASAP?The attachment shows the Bills screen screenshot with the limited columns that can now be chosen.  It also shows what I have "On" under Expenses in the Settings menu.  (since I can only attach a maximum of one attachment)I subscribe to and pay for Quickbooks Online Plus annually.

We have many classes set up in our QB database and "class tracking" is enabled. This evening when I tried to enter a bank deposit, the class column was not present. I tried to enter an expense and, again, the class column was not present. This is preventing me from entering any deposits or expenses since I cannot assign the transactions to the appropriate class. I have tried all the troubleshooting options I can find - toggle off/on the class tracking option, sign out, restart computer, delete browsing history, use incognito browser. Nothing has worked. Why would the class column disappear? Please help. Thank you.

unable to show the 'class' on either the 'bill' form or any other standard form even though i have class tracking turned on

Hello,  I have created a custom field in our QB Enterprise Desktop 19.0 item table.  I can export all of the items and see the field.  Once I add the data for that custom field into Excel for each of the 1079 items, how can I re-import it so my 1079 items are updated?  It does not seem to be an option on the import, or is there a work around to activate that custom field for the import?  Thanks in advance!

Some Product/Services are intermittently disappearing from the dropdown in an invoice. When creating a new invoice or editing an existing invoice, some of my products/services are not appearing in the dropdown menu. This is an intermittent issue. One time it may be there, and the next time it won't. It is happening with several different products/services. They are not inactive. Screenshot attached.  

I am attempting to create an invoice and i am unable to change invoice numbers. I am also unable to select pre saved products and services from the invoice description app. This was all possible just an hour ago. When trying to edit form settings, i just get a blank screen.  When trying to use the AI feature to map products within an invoice, i am given a data population error at the top.  This needs to be addressed immediately. 

what happen to product and services (P & S) today?  i have over 300+ P & S in the system, now they are all gone. is there a system glitch today??? 

This is for QB Online - the balance sheet shows a Liab & Equity amount that is $2000 greater than the asset amount.  I checked balance sheets going back to 2016 and found that the 2017 P&L has $2000 in "Unapplied Cash Payment Income" that was not there when I prepared the tax return in 2017.  I compared a balance sheet for 2024 that I printed on 12/05/2024 to one printed today, both cash basis.  The one from last Dec is in balance and the Retained Earnings account matches the tax trial balance for 2023.   Technical support suggested that I make a $2000 entry in 2017 to offset the income that has appeared, but I cannot see how that will help.  The entry will be in balance, and the out-of-balance condition will persist.  The only solution I can arrive at is to either have the file verified and rebuilt, or to force an out-of-balance entry to offset the error.  Unless I am mistaken, neither is an option in QBO.   I am open

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In QuickBooks Desktop 2020, I just just generated my first QuickReport for my Bank's bank register without a problem by clicking the QuickReport button appearing on the top of the register, nice feature.. Then I went into the 'bank register' for my business credit card and tried to do the same As shown in image, In this credit card's register, as soon as I click the QuickReport button, instead, I receive the error "Cannot generate a QuickReport without a name."   There's nowhere to enter a name??? If a QuickReport is not available for Credit Cards. It should be grayed-out. Thanks in advance for advice.

I am a Quickbooks Proadvisor and work with about a dozen different QBO clients. In the past month all of them stopped auto importing bank statements. The bank feeds still work fine, but the monthly statements are no longer being imported. This is happening for multiple clients, whether I hold the QBO subscription or they do, and for several different banks. I have tried disconnecting and reconnecting the feed, but the latest statements still are not importing. Is anyone else experiencing this?

I can't take a picture of a check for deposit anymore

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