QuickBooks Q&A

Hello, I'm new to Quickbooks Online and Quickbooks Checking. I went to mobile deposit my first vendor check, and found that there's a $10,000 limit per check. This check is for $12,500. I called Quickbooks and spent quite a long time on the phone with a great support person who researched and confirmed that I should be able to make the deposit (he even called Green Dot Bank to confirm). After we hung up, I tried again and it was again rejected for being over the limit. I'm at a loss. I looked to see if there's any way to deposit a check at a physical location, but there are no options. Has anyone else dealt with this issue? Thanks!!

Hello,   I did some research but could not figure out an answer to my question. When I download transactions through bank feeds either for my bank or cc, it shows a "Bank Memo"    When I want to write what this transaction is for, or a description of the transaction, I have to go to "Add more details" and then in the "Memo" I can put description of the transaction.  This is very time consuming when entering 100s of transactions.  My question is whether a Memo can be a column in the downloaded transactions, so I can quickly write what it is for and then "add" instead of constantly clicking "add more details" to put in the actual memo of the item.    Thank you for any help

I paid $323 for the basic plan--is this really true that I can't backup my data on this plan?

what is my community login, it seems impossible to login to the quickbooks community

When using QBO the bank detail previously imported into the memo field.  Starting this week the process only imports the last part of the bank detail into the memo field. Now I have to manually enter the information in the memo field.   

Mac mini M2 Pro, Ventura 13.6.3. Everything was working fine until a couple of days ago.

I have a business logo uploaded that looks fine on my invoices.  When the automatic Quickbooks email is sent, the logo comes in so large that you cannot even see what the logo is.  It is HUGE.  How do I get this logo to be smaller, or remove it all together from the email?

When I change the category or the vendor then it changes all of the transactions. I can't figure out how to turn this feature off.

WHY is the Payroll Summary in QBO completely different than the desktop version??? I had someone hire employees (first time I've dealt with payroll in QBO and so far, I LOATHE it) and want to see the same report I'm used to with the columns for employees and the various taxes as individual line items, not 900 lines  showing each check! It's a summary report, not a detail! 

I went to reconcile November and the beginning balance was off for some reason.  It was accurate last month.  I had to reconcile back to December 2024.  Now I am reconciling each month starting in December 2024 but the ending balance isn't zeroing out.  I don't know what to do now.  Help much appreciated so I don't have to reach out the our accountant for help.  TIA

Hello,   We recently moved to QuickBooks Online from Premier. I have an employee that goes to school in another state but comes back to us during school breaks and the summer to work. We still use paper checks per the owner's preference. I typically mail their last check to the supplied school address and had no issue with this in Premier. After the swap to Online, I'm constantly being prompted to setup taxes in a state I don't do business in and that our employee is not working in.   During the initial setup to begin payroll, we entered their previous in state address as "Home" (it was their parent's address), and their school address as their mailing address. However, when printing paychecks, it doesn't use the supplied mailing address on their paychecks, so I've had to manually write their address on a closed envelope to mail their checks. What is the workaround to remove this prompt? I'd like there to be no issues when we send their W-2s out.   Thank you for any help

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I have been trying to let QuickBooks know, for one year by calling multiple times, that there is a constant issue with the Taxable Amounts. Sales by Customer Detail reports show Non-taxable sales in the Taxable sales amount column. Only by clicking on all wrong categorized amounts and reaffirming Automated based on location (which means clicking on it and saving it one by one), does the amount goes out of that column. All my retailers are tax exempt because of resale and are correctly put into the QuickBooks customer setting. Still QuickBooks adds all these amount in Taxable Amount column. If someone could help me get this issue fixed that would be more than awesome. So tedious.

  The clock is ticking! Before the calendar flips to 2026, you have essential, time-sensitive actions to complete to guarantee a clean year-end close and smooth tax filing process.   Pay special attention to the final payroll deadlines below, as missing them can lead to processing delays and errors on your W-2s and 1099s.     You can check out the full Year-End checklist for QuickBooks Online Payroll here.

We have a policy to carry forward balance 24 hours of PTO to next year so if we have to do this manually when to do it as we run 15 days back payroll

Where can I see my recent invoice creation?

quickbooks FAQs, tutorials and support are wasting users time if they are providing incorrect instructions for basic uses.

Where can I purchase Quickbooks Desktop Pro 2023 

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I called support and they don't know how to do that. It must be possible !Anybody have some ideas ? Thanks all,Denis 

I canceled last year, but I see an autopay in my bank account this month!  Why was I charged and how do I get refunded???

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Is it possible for Quickbooks to stop changing the layout of the whole software?  The functionality is so much worse in the new view.  This change was totally unnecessary, I don't understand it. 

I am new to invoicing through QBO, I have already taken 3 credit card payments.

Last year, I was so fed up with the price of quit booked I canceled. It was really hard. They didn’t seem to wanna let me go. This year suddenly I get charged for my account again after I spent so much time on the phone last year canceling. I’m really upset and frustrated. I called today and they told me I would be refunded and I get an email. I got no email and they later called me back and said that they would keep half of the money that they charge me. I told him that was unacceptable that I was really clear that I wanted to cancel last year. Again, they didn’t email me any status of my account.