QuickBooks Q&A

My quickbooks display page switched the way it is viewed. How do I get it back to normal

The only message I get is can’t connect to the account

why hasn't my accepted federal payroll tax payment been deducted from my bank account yet? I set up payment on 9/25/25 and it was accepted. It was supposed to have been deducted yesterday 10/15/25.

I accidentally created a budget for the FY2024-25. I meant to create FY2023-24. I do not have an edit or delete button on the Budget Setup page. Is there another way to delete the extra budget? Thanks!

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When I run my balance sheet my Payroll Liabilities are showing negative.  Under liabiilities and equity my payroll liabilities are showing negative, my child support, my income tax, my employment taxes along with my federal taxes.  Started last year and I can't figure out what is causing it.  Any insight would be great.  I tried contacting quickbooks and the guy I spoke with couldn't seem to understand it. 

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I created a new invoice, started typing the product as normal, no typeahead, no dropdown. Just a plain text entry block. I can't make an invoice or estimate.

Is there a way to reset my QuickBooks to zero? To start over and QuickBooks

When I print copy of a customer's Invoice, I want to see the history of individual payments made, not just the total paid. The individual payments appear on screen, but not when I print or download to a PDF.I'm including a screen shot of what I see before printing. Is there an option, or even a report, that will provide this info?

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Starting January 2026, we will switch to using QB time. Currently, employees submit their hours through spreadsheets. I assigned four Directors/Supervisors as Payroll Managers so they can approve timesheets and PTO requests. Unfortunately, all Directors are receiving the request emails, and they’ve asked me to change the settings so only the direct supervisor receives them. I have been unable to find any options to modify this setting.I also tried setting up groups, hoping only the direct supervisor would get the emails. We ran a test, but the email still went to all Directors.Is there a way to achieve this, or am I wasting my time? Thanks 

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I now know we messed up and will correct at the end of the year but our employee gets paid on Fridays for work done that week. ie. Worked 10/11-10/17 and gets paid for those hours 10/17. I need a buffer and that’s a different question. But for right now- how do I deduct pay from him the next week to account for the hours he left, etc. this week, but got paid for because we use auto payroll and it needed to be adjusted like Tuesday this week (unforeseen)?We are a new business and have things automated like payroll and direct deposit but this issue needs addressed. Thanks!

I came from Quickbooks Desktop Pro and could look at my chart of accounts in Hierarchical view where all my sub accounts were listed under my main accounts. I have been using QBOL for 9 months now and really miss this feature. Most of my Expense accounts seem to be listed properly but Other Current Liabilities do not. Any suggestions

HOW TO ADD ASSIGN DIFFERENT EXPENSE ACCOUNTS NUMBERS TO PAYROLL REIMBURSEMENTS

When exporting an .iif file from QB online to QB desktop it is substituting check numbers for direct deposit checks. You have to manually go in after it is imported and remove the check number. I have seen this as a known issue. Is QB Online going to fix this issue from 2019? I have upgraded to the latest QB Desktop. Having to do anything manually on this issue is not a fix. QB online wants to blame QB Desktop and vice versa...so frustrating.

RANT what absolute moron decided to add a menu item which is accessed by Alt-M?  I use alt-M ALL THE TIME in checks and billing and credit card transactions.  Now hitting alt-M takes you to some stupid marketing link.FIX

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Hello,  I am looking to get a definitive answer in regards to an email. I noticed at the bottom of the email it states “Important Notice. This Notification is being sent to inform you of a critical matter concerning your current service, software, or billing. Please note that if you previously opted out of receiving marketing materials from Intuit, you may continue to receive notification similar to this communication that affect your service or software if you receive an email message that appears to come from Intuit but that’s you suspect is a fishing email please forward it immediately to [email address removed]The email sender is : [email address removed].. These are payroll notices from 2018. Could someone please inform me if this was a legit email or if it was a fraudulent Phishing attempt.. Thank you in advance. 

Using the employee workforce module for employee reimbursements. Quickbooks window Expense Claims is no longer permitting to attach the expense per Customer/Project (per line item)

How can I actually update the payment status to paid? I think it may just be a QB JS error, but can never get in touch with customer support regarding it.

Full backup. Was progressing but stuck at 99%. What can solve this?

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