QuickBooks Q&A

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Open Invoices report mistakenly shows invoices that were already paid and processed through matching, receiving payments, and other sanctioned Intuit Online methods, yet  they still show up in Open Invoices report, making the total wrong.

I found multiple errors in an account after a reconciliation was already processed by someon else. The more I dug the more errors I uncovered. After consultation I was directed to undo several months of transaction all at once, Now after correcting the errors my monthly beginning balance is incorrect. What is the gaap for my situation?

I really dislike the new home screen and prefer to see the desktop version, but there is no toggle for that either. I've uninstalled and reinstalled the desktop app and I still don't have either option available to me.

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A customer remitted a payment via QuickBooks Payments-Bank. How do we transfer that payment to our bank outside of QuickBooks?

This question has been asked repeatedly, but I have yet to find an answer.I built out invoices in quickbooks online. I take in payments and they auto match or I manually match them to the invoice. I am happy.NOW, due to the regression attributed to paypal connector and it's complete lack of functionality, I have duplicate income as QBO refuses to let me match this transaction to the existing invoice.I do NOT want to create a new invoice through connector as they have incomplete info.HOW do I MATCH a paypal transaction to an invoice?I do not want to activate auto-confirm or any other tools, so please do not get distracted from my question (this is common with QBO representatives). Thank you.

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Accidently deposited clients funds in operating account instead of trust account.  I can do a transfer from the oeprating into the trust (the clients trust) but how do I get the entry to reflect on the Client Trust Liability?

I need to add a team member but it's telling me the email address [PII Removed] is already being used. It is not being used by any active team members.

i do not want to use accounting with AI - how can i change view?

I can see both the incoming payment and the outgoing refund. I'm just trying to get it all recorded correctly. I stupidly used that same invoice to bill correctly to the right customer. How can I make this post correctly?

The customer terms aren't working, and some have actually reverted to net 30 from net 60.  I have set the terms for several customers to net 60 in the customer center, but when I create an invoice, they still appear as net 30. They were working - I have some customers that show both net 30 and net 60 in the AR  reports, despite not having changed any settings.  I'd appreciate any feedback.  

When we transferred into online QB from Desktop, I realized interest stopped acquiring on invoices created in our Desktop. How to I add interest to these older invoices? 

change an invoice to a pledge. how to change the word on an 'invoice' to make it a 'pledge' for a nonprofit?

I have the late fees option turned OFF for certain customers; however, QuickBooks Online still applies a late fee to overdue invoices for these customers. Is there some other setting, other than the setting in the Late Fees Tab for these customers< that needs to be set to fully turned OFF for this feature to stop adding late fees?  It is absolutely frustrating to have to go back into invoices to delete late fees for a customer that already has this Feature turned OFF. 

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Hello!How to list all Inventory Adjustments in QuickBooks Desktop? I need to fetch the same list as returns from this web connector request but in the QuickBooks interface. Thank you

Hi there. Can we please remove the exclamation point from the "Your invoice is ready!" message? I do not want to appear to be shouting at my clients each time they receive an invoice from me. It's unprofessional. I cringe every time I send out a Quickbooks invoice knowing that my clients have to see this, and I can't change it.  Many others agree that this needs to be something we can edit. It would be nice if your team could please address why they cannot simply switch to a period instead of an exclamation point. Please advise. I can't seem to get this resolved and it is frustrating.  Thank you.

I am missing bank transactions in Quickbooks 2-15-25 to 7-2-25. How do I transfer this information into Quickbooks?