QuickBooks Q&A

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I am running a standalone 2014 version of Quick Books Pro.  I have 3 “companies” although they are for my personal accounting.  Two of them open fine, but one gives me the “User Name “Admin” is not a recognized user” message.  The three data files have been working fine for months/years and now today I get this error on the one.  I have checked permissions, and various other things.  Even tried the password reset tool, but got:Starting Password Reset... Validating Token... Token validation passed Loading DataBaseManager.dll... Retrieving file information Error retrieving file information... Unable to reset password for this file  How can I get this resolved?  HELP!  Thanks

I’m filling out the mileage section when completing trips, it’s showing potential deductions but then not showing in the tax section

I’ve recently tried paying an invoice online via ACH through a Quickbooks email link that was sent by a vendor of mine.This link had two invoices attached so I proceeded to use my business bank account to pay both. One of the invoices went through and one was instantly rejected. I had the vendor resend a new link and tried paying multiple times - rejected every time. Tried waiting 24hrs as quickbooks suggested - still rejected. Vendor sent me a new link for a lesser amount and that one went through immediately. Tried paying remaining amount and that was rejected. Ended up paying with a credit card.i called my bank and they see no attempts for any of the rejections only the ones that went through. I’ve also talked to the fraud department at my bank and they verified no rejected transactions from the bank.Ive used other vendors ACH payments to pay payment without any problems for 26 years I’ve been in business. The amounts of the ACHs were substantially greater for most of these transact

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What happens when you don’t have funds. There are time being a contractor that we have to pay taxes late? So this means we will just always be overdrawn? 

I am pissed that they decided what they think is best for me.  Stop trying to control everything.  As an accountant I know how to do my own payroll and file my own taxes.  Instead you are taking my money out of my bank account to hold.  For 6 months until it is due.  Then what, who gets the interest while it sits there?  This company sucks.  Calling and giving feedback does not work.  Gusto is such a way better payroll product than intuit/quickbooks will ever be.

we have re employed a worker. payroll will not let us set up a new employee as it is same ni number?

Le mois dernier cela avait fonctionné. Ce sont des factures avec récurence mensuelle. Est ce que je dois activer quelque chose à chaque mois ou un champs supplémentaire à remplir?

Tax tables will not update on desktop 2024  

There are no new transactions since 6/9/2026

I attempted to pay my contractors today and it said failed and that I need to call customer support. I need to pay my guys NOW. What do I do to fix this?

I want to formally make a complaint about the NEW payroll tax withdrawals.  I do not want them doing my taxes for me.  They can’t even get sales tax right for my state.  I sure do not want them trying to pay our taxes correctly.  The business is ultimately responsible for the timeliness and correctness of our reporting and paying.  How is Quickbooks getting away with taking our money and basically earning interest on the monies until they feel they are due?  

Delete my account

I too had a very similar issue in February 2021 and the Risk Management Case worker closed my merchant services account on March 1, 2021 with no explanation. Usually you would get an email with an explanation letter of what is needed with a case number or why the account and case is being closed.  I have yet to receive any of that. I would definitely like to speak with someone at a management or higher level regarding the incident.  The person that handled the case was very rude and nasty.  It bothered me so bad that I called back in to file a complaint and it was noted by someone else I spoke with when I called back in later.  All of a sudden, My merchant account was cancelled without warning, and they could not tell me why.  There was NO documentation in the case or my file as to why.  The only person that could make the decision but the risk person that had my case.  I feel this is in retaliation for my original complaint that was documented in my

I asked a question yesterday and was emailed that it received an answer, but every time I try to access the question and answer, the forum immediately flips right back to the Community Home Page before I can even view it. Like it shows it for a brief half second and then flips right back to the Community Home Page. I’ve even tried opening it in several different browsers and it does the same thing. I even tried to quickly hit Ctrl+A to select all and Ctrl+C to copy the selection to hopefully paste it all into a Word document to read it and it just happens to fast to even use those key strokes - and I’m fast on a keyboard! Is anyone able to see my question: “Customer Payments Issue - QBDT Pro Plus 2024” and copy and paste it here? I can’t try the resolution if I can view it! TIA!Paula

We receive Customer Payments that include more than one invoice, so when I go into Receive Payments, I apply the payment to the invoices that our Billing dept tells me to. Sometimes the payments include what’s called a “Recoupment” which is where the Customer takes a credit against an invoice that’s not one of the invoices being paid on the payment, so it reduces the payment. I’ve tried issuing a credit memo and applying it to the payment, but it doesn’t reduce the payment, it simply reduces the invoice amount due. I’ve tried using Discount. but again, it does not reduce the amount of the payment, or I should say, it doesn’t reduce the amount shown under APPLIED in the bottom RH corner under Amount for Selected Transactions, in order to match the Payment Amount that I entered above in the entry screen.  A simple example would be: Payment Amount: $250.00Applied to:Invoice A = $200.00Invoice B = $100.00Invoice C = -50.00 (Recoupment) If I can’t find a solution, I’m forced to use the “mes

Hello all, Our bank has been bought by another bank.  How do I change our banks name in chart of accounts?or do I just stop using that bank and make a new one all together?   not sure how this works for our tax stuff.  Appreciate the help as we are new to this and are a small plumbing company who manages QB in house.  

Hello, My company currently uses Enterprise Solutions 21 and received the notice about service ending on 5/31/24. What are my options? Is there another Enterprise Solutions or will we need to transition to QB Online?

I along with my partners are unable to login into QB mobile for the last 24 hours. It gets stuck on “loading your information”. I’ve done everything I could to get it up and running. I’ve uninstalled the app and reinstalled. Updated to latest IOS. Restarted my phone multiple times. I’m running IPhone 17 pro max.  Any ideas would be helpful.  thanks!

How do I add a holiday balance?

My husband and I are partners in our LLC.  We would like for the business to start making contributions to our HSA.  How do I set that up in Quickbooks Online?

I like to have my invoices set up in system, but always send them manually. Why is QBs all of a sudden auto-sending? How do I get it to stop?

Hello, Pretty sure I know the answer to thisI work for a MSP, we have a client using 2021 version, the Intuit login screen just spins and never loads. I assume the login was blocked out due to the version being EOL.  Company file is goodJust the online Intuit account. 

I have tried to log into Camps.intuit.com on three different browsers.   My password is accepted and then I get a blank screen.  I can see that something wants to appear for about a second and then nothing.   I have cleared browsing history.  I was just trying to do the silly 2024 Desktop update that was advertised in an email.  Not important but, why is there always a problem for $1300 a year.  Any tips on doing the update would be great.  Thank you.