QuickBooks Q&A

I've noticed the statements on QBO have added a new column for Payment.  The look of the contents under this column indicate that this statement would be sent electronically and the customer could click on the link to pay.  I send all mine out via USPS.  Our invoices are sent electronically through our separate job cost system and I have found that sending statements by mail has generated a lot of responses for invoice copies from our customers.  I already absolutely hate that the Open Amount column is left aligned.  It looks ridiculous and very unprofessional.  I also know there is nothing we can do about it.  Why QBO can't fix that is beyond me.   Anyway I am sending this out to the QBO Community to see if anyone has found a way to remove the new column appearing called "Payment".  This is obviously for electronic versions of the statement and makes it look even more ridiculous and unprofessional.  I will never use the

Hi, Is there a way to customise the file name of the pdf's sent out by email from QuickBooks? and what does the last 4 numbers in the file name mean/represent? Thanks,

Has Intuit solved the issue with the additional assessment for MN UI?  We now have a 14% additional assessment and need to know how to add that as a payroll item.  Any solutions for this??

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I have been using my Quickbooks Pro 2016 Desktop for years with no problems but I opened it the other day to access my check register and it does not give me an option to select the register for my account. When I select "Use Register" in the "Edit" menu, "Select Account", the only account that comes up is "Accounts receivable" and not my "Personal Checking" which is the check register I am wanting to make entries in. Can someone please help?? I've tried everything!!!

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When I run a Profit Loss Comparison report it included "Cost of Good Sold" row even though there has never been data there.  I do not want it on this report because it is a blank row.  When I switch to classic view it removes it but that view is ugly.  It only happens on the comparison Profit Loss in modern view. All other Profit Loss reports do not show this row.  As I mentioned earlier, there is no historical data in this catagory.

Hello,We closed out business effective 11/30/25 and this will be our final 1065 partnership return.  A vehicle used 100% in our business, partner LLC, was a total loss in January 2025. The projected Depreciation from Form 4562 from our 2024 Form 1065, shows a full year of 2025 depreciation, but assumes the vehicle is still operable. Several questions:Do I enter a journal entry with the depreciation listed on the 4562?Or do I calculate the actual depreciation for the one month, and how?Is there further depreciation due to the total loss?Is the accumulated depreciation for the year 2025 or from date of purchase?Do I need to calculate the scrap value of the vehicle, and if so how?How do I record the insurance payout to us?How do I record the insurance final payment to the lender?Some more info that may be helpful for numbers:Van purchased May 2022 - cost $21,644Depreciation method 200DB/HYDepreciation through 12/2024 $15,411Insurance payout to us $15,183.06Insurance payment to lender

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i want to edit a report that has a wrong account shown in QB Desktop

Hi, From last week onwards I'm not able to export reports into Excel. I don't get that option any more. Only forth option "create a comma seperated values" is enabled. I'm still using desktop application. Rather old one - QB Pro 2015. Can anyone help me how to re

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Way before my time the accountants made journal entries using undeposited funds.  The balance is zero, but the je's keep showing up on my deposit  screen.  What do I do?

System notice says: Corrections will be available later in February. You can make corrections to forms accepted by the IRS. Learn how to correct 1099s.

Hey,today I got an email confirming a payment for this service, and I have no idea what this is. I tried to login use my emails but it says there is no accounts with those emails.Have searched through the website for a chat/support but it seems I need to login, which I dont have any.How to contact them??Please help. Best,Joao

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I frequently collect payments for project down payments that an invoice hasn’t been created for yet. What is the easiest way to categorize a bank transaction, specifically a deposit, and have it like to a project when an invoice was not created yet. But I want it to be applied to the project and visible as a credit for future invoices. I’d prefer to do this in one entry. It’s easy once the invoice is created and I can match the transactions but I don’t want to have to create an invoice if the money is already deposited.  

I sometimes only use a task once for invoicing, which means that I have many many tasks that just linger in my pre-populated list and I have to go through many options to find what I need. It would be nice to use a billing product or service once and then either have the option not to save it, or to be able to delete it.

It keeps popping open and disrupting my work.

I have a Big Commerce website that utilizes the OneSaas App to communicate with mt QuickBooks Online. In January of this year, the communications became dysfunctional. I have contacted OnSaas for help, but they have been unable to assist. I have spoken with QBO Tier 2 support multiple times, and they have been unable to fix the issue. My sales and inventory changes are not being recorded. How do I get assistance to get this issue resolved?

I need to know how to add new tags and delete old ones

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Is there a way to use email templates for sending Invoices on an on-demand basis? I have automated email reminders set up in my Workflows for Unpaid invoices, but the automations often don't run consistently. Customers are supposed to receive an email reminder at certain intervals with a late fee warning when they are approaching Past Due status. When that automation fails to run in the background, I would like to be able to quickly and easily send that same templated reminder to an individual Customer manually, on-demand (not as a Workflow, just substitute our standard Invoice Reminder template with the Late Fee Warning template when clicking "Send Reminder"). Is there a way to do this?

Is there a way to know what employees have created a Workforce account and when we terminate employees and make them inactive in QuickBooks can they still access their account?