QuickBooks Q&A (US)

I have a client with a Lenovo T14S that has a Snapdragon(R) X Plus - X1P42100 CPU. QB Accountant 2024 installs fine and works from anywhere between a month and a week but then randomly stops working by crashing at startup. Uninstalling and Reinstalling QB has been the only thing that solves it, so far. QB clearly states they don't support ARM CPU's but then in the next breath it refers to 32-Bit CPU's as the problem and this is a 64-bit ARM CPU. Given that the software works for a while, I'm loath to blame the hardware but I would like to rule it out as my root cause.Does anyone know if this CPU is or is not officially supported? Thanks for your help!

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I feel as though I have tried everything. Refreshed the data and uninstalled app . updated my phone

I have been using an Open POs report for a very long time with spreadsheet sync and my reports are unusable with this new error

My current QB Enterprise Desktop file had issues in 2023, 2024. We had a corrupt employee file that QB support could not fix. I had to create a new employee file (QB could not merge them together, so year end was a headache with W-2 and tax reports). We tried condensing files thinking that was the problem but that even had issues, we had to stop. We determined in Sept. 2024 that we would create a new file for 2025 and manually enter instead of a transfer (since the file is corrupt).  All was going well until it came time to setting up Direct Deposit in the new file. Went through numerous support technicians with no solution. Finally had to go back to the old file that is increasingly showing signs of possible failure.   Coming up on a new year I have to figure this out. . I have read that I can have 2 separate QB files under the same EIN. Since Direct Deposit was the issue, my thoughts are to open up a new company file and a new bank account. Appreciate anyone'

I'm using the new Stripe integration transactions feature. My problem is that I can't accept transactions in bulk. Each is flagged as missing information and requiring review, but when I open the dropdown to view the details I have the option to Confirm from there without making any changes. I can even Confirm the transaction from the bulk view, but need to do this once per transaction which is very cumbersome (hundreds per month, each requiring 2 clicks and a second or so delay until it's processed). I want to be able to easily select most transactions on the page and confirm them in one move. I don't think this is a problem with my data, otherwise I wouldn't be able to confirm them individually. I don't understand why these are getting flagged as requiring more info. I have a default product specified for Stripe transactions in the settings that shows up when I open up the dropdown on each transaction, and have it set to use the default Stripe customer rather than creating

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I currently am using Quickbooks Desktop Pro Plus 2022 and need to upgrade it to 2024. I was sent an email giving me instructions. The problem is the instructions don't help. It gives me a link with a video and the video tells me I have to purchase my new version first. The email states the upgrade to 2024 is supposed to be free to current subscribers. As usual Quickbooks never makes anything easy. I have a multi user edition but am currently in the single mode. Has anyone gone through the process and can shed some light on it for me?

after adding an item awhile back im not able to go back and edit the price due to price increasement. For future click and drag option for future orders without having to edit the price each time.

Every time I make an adjustment to inventory the "sign up for quickbooks checking" add pops up. How do I disable that?

I need a list of just the chart of accounts

Looking to upgrade from Enterprise Desktop 2023 to 2024 or 2025.  Would like some feedback to learn of cons to doing so

Wiil the OHIO IT 3 automatically be e-filed when the OHIO IT 941 is e-filed?

I overpaid an employee in Nov and Dec 2025. what are my options with taxes and all? 

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The information I have uploaded for the customers has duplicates and incorrect information. I need to remove and start over.

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Getting a blank white screen after log on to QuickBooks Online, I cleared the cache, use an alternate browser, deleted history and that didn't work.

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I am trying to upload receipts through my Quickbooks Online mobile app, however there is NO option to upload receipts. The only thing I can do is review receipts I've uploaded from my desktop.

I have been trying and failing to send my PO through quickbooks to a vendor the last couple days. I get the "Quickbooks is unable to send emails due to network connection failure." error message. I have updated windows on my server, I have updated quickbooks, I have deleted my email address from the send forms tab in preferences and re-inputted my email, I have switched from the quickbooks emails and clicked ok - just to go back to the regular email, I verified the file, rebuilt the file and none of this has worked.  The vendor I was trying to send the PO to has two different names, separated by a semi-colon, in the "To:" box. As a last ditch attempt to do something, I deleted one of the names from the box. It worked. Can someone help me as to why this is happening all of a sudden? 

I have several reconciliation that is wrong how do I undo it?

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