Skip to main content

Get 50% OFF QuickBooks for 3 months*

Buy now
Switch to QuickBooks and 70% off for 3 Months
Talk to Sales: 877-683-3280
Hours
Mon - Fri, 5am - 6pm PST
Sat - Sun, 7am - 4pm PST
Product support & help
Need help signing in?

Manage Suppliers and Expenses for

Manage Suppliers and Expenses for

  • 2,274 Topics
  • 2,769 Replies
2274 Topics
J
jarcher314
 Manage Suppliers and Expenses for
F
Fuad2
 Manage Suppliers and Expenses for
M
mdejesus
 Manage Suppliers and Expenses for
K
kmdental
 Manage Suppliers and Expenses for
C
creator-creator
 Manage Suppliers and Expenses for
I
Isaac-Tenor
 Manage Suppliers and Expenses for
Z
Zubeda-Chaudhari
 Manage Suppliers and Expenses for
M
mclean-mike
 Manage Suppliers and Expenses for
V
VWTL
 Manage Suppliers and Expenses for
I have reported that HSBC Business (Hong Kong) bank feeds are not pulling transactions correctly despite showing a successful connection. Has the issue been fixed?

Each time I click "Update" in the bank transactions section, QBO shows that it’s connected and brings me to a “Done” page—but no new transactions are pulled in. I’ve also tried editing and re-entering my login credentials (which are correct), and QBO again shows a successful connection, but still no new data appears. I’ve contacted the online help desk multiple times, but so far I’ve only been told that the engineers are looking into it. I only knew that 10+ users have also been affected and are attached to the same investigation and typically, such issues are resolved within 36–48 hours. Now it seems the issue has not been fixed yet.

01
bugs1
P
Post M
 Manage Suppliers and Expenses for
S
shelly49
 Manage Suppliers and Expenses for
A
Angel-Maxenne--Azur
 Manage Suppliers and Expenses for
E
employmentconsul
 Manage Suppliers and Expenses for
K
kimnitchman
 Manage Suppliers and Expenses for
M
Meadhbh-Joyce
 Manage Suppliers and Expenses for
R
Rui-Hao
 Manage Suppliers and Expenses for
P
pswords101
 Manage Suppliers and Expenses for
E
edgempress1
 Manage Suppliers and Expenses for
T
tyler64
 Manage Suppliers and Expenses for
M
Moses-Lubemba
 Manage Suppliers and Expenses for
A
albertoyana11
 Manage Suppliers and Expenses for
T
Taintor
 Manage Suppliers and Expenses for
I
info2339
 Manage Suppliers and Expenses for
B
barbara84
 Manage Suppliers and Expenses for
G
greenlane15
 Manage Suppliers and Expenses for
Show more activity
Start a discussion
Need QuickBooks guidance?
Log in to access expert advice and community support instantly.
Terms & ConditionsAccessibility statement