QuickBooks Q&A

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We are a church and these Customer Details are their annual giving statements.

How do you print the results of a rebuild? I used to be able to do it ( about 6 months ago, on QB 23 ), but the option is gone now ( QB 24 ). Sometimes I need to verify what the rebuild actually did and keep a record for our files, but I can't print anymore.

Since I am being forced against my will to use this new shipping manager can someone there at least help me get it set up correct. After 25 years and 27,000 invoices and being able to ship a package in less then 20 seconds I now have to waste my time just trying to get one package shipped. I am really trying to learn and I have it set up correct, but the one thing it wont do is show me my Fedex negotiated rates. Thats all I need. I only use Fedex and rarely UPS. when I go to manage carriers there is a box you can check to use UPS negotiated rates, but when you go to Fedex that option is not there.  Obviously I would prefer to have a little box in quickbooks I can check to have the option to use the old quickbooks manager but no one at quickbooks can tell me why we dont have that option anymore. and after another unsuccessful 1.5 hour call with support with someone who has no idea about how to use the new shipping manager I am in limbo. Please, Please will someone at quickbooks tak

 NOTE: Understanding the Big Beautiful Bill: Visit our blog post for ongoing updates and additional resources. 

My bank feed with Tompkins Bank of Castile (in the western New York area) has not been working since 1/8/26 so we are on day 6 now. I have attempted six times to get "Expert Help" within my QB online product (which is INCLUDED in my outlandish fees I pay) and I have received six different case numbers, the online chat says the wait time is "0 minutes" and NO ONE ever comes to the chat (I've waited up to four hours). One of the cases, I received an email that said the case is CLOSED because the issue is fixed when no one even asked me what was going on!!I spoke with the I.T. Department directly AT THE BANK and they said that they opened a service ticket with Intuit on 1/8/26 and have gotten NO RESPONSE!!Anyone have any insight??????? I can't work like this!!

Why are the Q4 2025 941 submission confirmations delayed? It's been more than 48 hours.. I have several clients I am waiting for confirmations on.

  NOTE: For more information on critical year-end dates for QuickBooks Online Payroll, review this year-end checklist.  

Our company has decided to go with an equivalent plan to handle our PMFL. How should this be recorded in QuickBooks? The company will be paying 100% of the costOur rate is 0.72% Should I input MN - Paid Leave Co. as 0.72% or as 0%?My concern is if QuickBooks will automatically process those funds over to the state at the end of the quarter? We need those funds to be allocated to our equivalent plan carrier ShelterPoint, not the state. If I do record MN - Paid Leave Co. as 0%, how will I then track the amount we owe ShelterPoint? What would be the best report to run?

Hello,I have no issues creating my W2 forms for both federal and state e-file.  No errors. My issue is the e-file button is greyed out and I cannot click it when the forms are created.  Same problem for Federal and State. Click the "why can't I efile" link just has the help box pop open with a few script errors. I do have enhanced payroll and can e-file my quarterly forms without an issue to both the state and federally. And my understanding is sending the W2 forms doesn't even require and account.  Just email address and phone number. Any suggestions?

My Google Calendar stopped integrating with QB. I start an invoice, click the calendar, click search and it cant find any events. I've been invoicing for 5 years with no problems. I can

I cannot get the MPN column to appears as an option when running item listing reports.  When I hit the settings icon, it does not appear as an icon.  This is for a new conversion to Quickbooks Online in the last month.  The first time I converted Quickbooks over I checked and it was there but I had to start over and convert it a second time and now it doesn't appear as an option.Also, I have items from Quickbooks Desktop that I had hidden that I need to bring back.  They're now listed as deleted items but I don't see a way to make these items active or undelete them.

Howdy, we started an employer-paid dependent care FSA plan.  It turns our QB Online only supports employee deductions, not employer contributions, for dependent care FSA which we need to report in Box 10 on the W2.  Has anyone found a workaround for this?  Thanks!

I have it currently categorized as equity but this does not show properly for the tax info. If that makes sense.

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I have a client who is a non-profit. The QBO file was started by the CFO who is leaving. She is listed as the owner. How do we transfer ownership to the non-profit, so that when we have questions, etc, the ownership will show as the non-profit or someone who is currently working for the non-profit? We know about changing the primary admin.

TIA, I'm trying to send invoices using webmail, I have the email layout and when I hit send the intuit login box with the 4 circles just keeps spinning forever until I X it out. I have tried this on the server and multiple workstations and they are all doing the same thing. I have tried some troubleshooting but nothing I found was helpful. I went in to send forms, removed the default Gmail address and when I try to add it back that same login box comes up with the 4 spinning circles.  I just want to be able to send emails again, any help is appreciated.

Hi, I am part of a Managed Support company and have been put in-charge of hardening the security of our clients servers and desktops. We currently have allot of .NET, Microsoft Visual C++, and SQL Server 2014 on client devices. They are running Intuit QuickBooks Enterprise Solutions - Manufacturing and Wholesale Edition 24.0. What .NET, Microsoft Visual C++, SQL versions are needed on the clients and servers? This is what is on the client. What is safe to remove?Microsoft .NET Host - 6.0.36 (x64),Microsoft .NET Host - 6.0.36 (x86),Microsoft .NET Runtime - 6.0.25 (x64),Microsoft .NET Runtime - 6.0.25 (x86),Microsoft .NET Runtime - 6.0.36 (x64),Microsoft .NET Runtime - 6.0.36 (x86),Microsoft Visual C++ 2005 Redistributable,Microsoft Visual C++ 2005 Redistributable (x64),Microsoft Visual C++ 2008 Redistributable - x64 9.0.[removed],Microsoft Visual C++ 2008 Redistributable - x64 9.0.[removed],Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17,Microsoft Visual

is there a way for vendors to email (upload) their invoices directly to quickbooks desktop

Here is the scenario:Company A received a bill for some work for $100.  Company B paid for to bill.  I need to have the bill show up in Company A as an expense. What I have tried to do:Created a bill in Company A.Made a Journal Entry with "AP" being debited $1000 and the vendor tied to that.  Then "Loan from Company B" being credited $1000.Paid bill by using the credit of $1000.   This creates a $0 balance.Write check to Company B for $1000, posting to Loan from Company B. This seems to do what I need in terms of accounting. Then when I go to run 1099s, it will not show up as a payment to the vendor. I am assuming because of the $0 balance.  I have checked all the mapping is correct.  When I have done a dummy entry just straight bill and bill payment, it does show up on the 1099. What is the correct way to do this?  QuickBooks Desktop 2021, if that matters. Thank you for any help.     

Using QB Desktop 2024Using preprinted 2 per page W2's for 2024  The W2 information does not print correctly. The top info is prints ok, but the bottom is off by two lines. Any body else having an issue? 

What category should I use?

Hello, I've looked everywhere I can think to look within the QB Desktop Pro 2020 program and can't find any way to delete, edit, change an entered mileage for a vehicle.  I can't even locate a place where it lists all the entered mileage trips after they have been entered. Can anyone tell me if there is a way to delete/change/edit mileage once its entered into Desktop Pro?  It seems extremely short sighted to include an option to enter mileage where specific dates and trips are entered, but then for there not to be any way to view or edit the individual trips. 

When is the payroll item going to be set up for this. It says coming soon but all other states have a code. California is CALSAV but colorado just says coming soon

How to enter a invoice in QuickBooks and %78 of the invoice should create a bill to vendor.