QuickBooks Q&A

Is there a way in QBO to look back at my emails that I sent? 

I can not get Quickbooks to perform the online backup.  It keeps coming back with a failed message.  Is there a step I am missing? Thank You

My business partner and I are using Workforce to track hours. We are not using payroll. I am able to clock in for customers fine, but my partner has an error that comes up when he tries to clock in that states that his timesheets have been approved up to [future date] and they may not change or create any timesheets before this date. I have not created any schedules or anything that would cause this, and am not having this problem for myself. Why would this be happening for him?

Over several weeks, the ship-to address shows on a new invoice on my screen, then disappears within a few seconds. I'm guessing this is a glitch in the system. The ship also doesn't show on the actual invoice sent to a client, even though my setup is correct.

I do reoccurring lawn maintenance services

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The only option is to enter the amount of the garnishment at 25% of disposable wages but if they are not making over the Minimum exemption then there should not be a garnishment from their disposable income.

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I just switched from desktop to online advanced (and I'm regretting it). Every week, I need to pull a budget vs actual report for the previous week, and I need it to show actual vs the budget for only that specific week. So let's say I pull the report for September 1-7. It gives me the actual for that time period, but it gives me the budget for the whole of September. How do I make it give me the actual and the budget for ONLY September 1-7?

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I have been facing "Account setup and Maintenance: Account on Hold" issue from 4 week. I have upload all requested documents, still no update on Hold. How to get this issue resolved ASAP?

QB desktop ran an update this morning.  It would not allow me to open the program without running it first.  I have since updated the program, restarted the computer, and when that didn't work, shut-down the computer and restarted it.  It still will not let me open the program until it is rebooted.

We are trying to provide some users (primarily non-Finance users) the ability to approve invoices in QB through the AP workflow feature. The issue is if we give them access to approve the invoices, by default they receive view access for all the invoices processed in the company (i.e. all vendors and all invoices, even if some could be confidential). Is there a way to restrict the view to certain vendors only? so that they are not able to view confidential vendors or invoices?Thanks in advance.

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How do you charge the Per Diem to a single job when multiple jobs are worked in a single pay period. Currently it gets charged evenly to all jobs worked during a pay period. And then my accountant says he has to spend a lot of time going back and doing journal entries to get the Per Diem taken out of the job that should not have it and add it back to the job(s) that should have it. i called quickbooks and the person I talked to had me share my screen and said I have everything set up right but you can’t assign the per diem to a specific job.  She also said to write the feedback with your concern and suggestion for a fix, which would be simple in my option, give us the option to assign it to a job when we put it in the payroll!! This should be a quick fix for quickbooks!!!!

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I received a notice from the state that we were switched to pay monthly instead of quarterly dues. it was to start July. I made the changes however after a couple of weeks the settings change from what I set them to and revert back to 01-01-2012. I have opened tickets and received help getting the settings changed however still having the issue of it automatically reverting to 01-01-2012.

I have called QB multiple times only to get a different number to call- wait for a call back, no call back. The contractor is so mad about it he shut off his QBs

Quickbooks allows print page numbers on forms with more than 2 pages; the page numbers appear on the form when printed but overlap with the text/fields. Normally, I would go into the Layout Designer to manually adjust the placement; however, the page numbers don’t show up as an editable option in the designer at all.Could you please advise if there’s a way to move or adjust the page numbers, or if this is a limitation/bug?  

When I try to input JP Morgan bank info into a Vendor file it always gets rejected / deleted, why?