QuickBooks Q&A

I need to speak with a human

To change contact number in QBO, it send code to previous contact which is deactivated. but I can login through code from authenticator. I want to update my number from Canadian to Indian as I have moved to India and deactivated my Canadian number.

I got a tax notice from a state asking us to pay interest because a tax payment was made late. We have Assisted Payroll, and Intuit makes tax payments on our behalf. There is no way to pay this on our own, since they have the account. I called assisted payroll, and they explained how to submit the  notice. That was a month ago, and I have followed up multiple times for them to say that they never received the notice. I offered to send it to the person on the phone, but they say they cannot accept it. This is BEYOND frustrating! Has anyone every gotten a tax notice successfully addressed by Assisted Payroll (and found out why they were late making payment to begin with)?  What did you do to get a response from them, and the notice addressed?

I am disappointed to learn that QBO will start withdrawing funds several days or weeks earlier than they have in the past.  Instead of waiting until the taxes are due, they will withdraw the funds as soon as the payroll is processed. Because of the way we do our payroll, that could be a week earlier for federal taxes and several weeks earlier for state taxes.  QBO is not providing any compensation for getting and holding our funds for weeks.  This change does not provide any new functionality nor resolve any problems in payroll.  This is a hidden increase in subscription fees with no additional benefit to their customers.  Again, I am disappointed.

I have an employee that was laid off in July 2025.  I just noticed that he has an outstanding balance of $540.00 on his employee loan.  Apparently QB desktop payroll lost the memorized transaction at some point so the weekly funds were not coming out.  My question is “How do I write this unpaid balance off in QB Desktop?”

So I can identify each bill

I've converted both my own Accounting QBO and a client's simple start QBO from tags to custom fields.1. The custom fields should be available in deposits.2. I can't pull a PL report filtered by custom fields. Not in the accounting QBO and not in a client's simple start QBO. How do I do this? The filter doesn't show the new tag custom filed I created. and I need the PL report, since I have both income and expenses associated with this tag custom field.

I tried to to do this like I do expenses and I am striking out.Can I run a report that shows all line items for bills and then I can sort by vendor?

My account should be a current asset, as it is an investment account, but is entered as a bank checking account. QB online will not let me change it because it says I have cash or undeposited funds, and to go to the register.  I have looked through the register and all is cleared and reconciled, and there were never any cash or undeposited funds in this account.  How do I change this? 

No text available

I am posting this warning to help protect other QuickBooks users from what I experienced with Cosmic Solutions and the individuals who identified themselves as PII Removed.I have retained emails, invoices, payment records, screenshots, and other documentation supporting the events described below.I was contacted through emails claiming to be from QuickBooks or Intuit stating that QuickBooks Desktop was being discontinued and that I needed to migrate my company file to the cloud. The emails appeared to be from QuickBooks support and included phone numbers that I later discovered were not official Intuit support numbers.After speaking with the individuals, I was persuaded to move my QuickBooks company file to a cloud-hosted environment that they controlled. I was assured that the cloud solution would be more secure and that this was the recommended path because QuickBooks Desktop was supposedly being discontinued.Once my data was hosted in their environment, I repeatedly lost access to m

QBO has removed the ability to track returns by donor/project in a Bank Deposit transaction. When the "Track returns for donors" check box is selected, the Donor/Project field is no longer editable, and only auto-populates w/ who the return was received from. This is a huge loss in functionality because we need to be able to track that we received a refund from a vendor, for an expense that was originally charged to a grant (Project), and we need the refund to show up in the project while showing the original vendor the refund came from. To provide a concrete example: my client paid for event insurance for an event they received a grant for. In the original expense transaction, I selected the grant (Project) in the Donor/Project field so the cost of the event insurance came out of the total grant (project) amount. The event insurance was cancelled and refunded, and typically I would create a Bank Deposit transaction, put the event insurance vendor in the “Received from” field and the g

My quarterly tax bill ha suddenly increased drasticaly

In QuickBooks Online, the Taxable Summary report shows the taxable quantity correctly, but the effect of discounts is not reflected in the Taxable Summary. How can we correct this so that the discount is also reflected in the Taxable Sales Summary?

Another question: Can we use a different merchant service provider with quickbooks invoices?

Do you have an email i can send my concerns to?

What happen if I want to disconnect a linked credit card account in quickbooks online and connect it again? Will I lose previous data?

Otp not coming to the registered mobile

Otp

Eg international transaction fees and random expenses being duplicated throughout the month?

I'm doing the QB Online Modules and the Trainer is a Philippines male. The accent and pronouciation is not unsertandable to me as a South African

I reconciled the bank of May 2025, when I went to do June there were no transactions.