QuickBooks Q&A

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Hi, I am trying to categorised new transactions but get an error message: QBM.error.00001186.reason.iPhone this is for all transactions. Any suggestions? I have reinstalled the app but unsuccessful, still showing error message. Many thanks 

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I need the ability to print checks and cannot find any way to do so in quickbooks self employed online??

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So, this is not isolated to one computer. I have used Quickbooks for many years like 20 PLUS or when it first came out. I use the stand alone desktop program as I need it wherever I go on a laptop or a desktop and I am one user. I do not need all the fancy stuff or payroll etc and run a million dollar company by myself and now all of a sudden the "LOGIN TO INTUIT ACCOUNT" POP UP COMES and I click continue and it just spins its wheels and now on a timer when I will be LOCKED OUT OF MY BUSINESS SOFTWARE I LEGALLY PURCHASED AND IS LICENSED which will prevent me from making money and then I will have to take legal action if this happens unless this matter is fixed. I do not want to hear well you are out of support as this is NOT A TECHNICAL ISSUE ON MY END BUT THAT OF THE INTUIT SIDE AND NOT ABLE TO LOGIN WITHIN SOFTWARE and again this is on not just one computer further showing its a program Intuit issue!. Please assist, I have emailed the CEO directly but just want to be able to use my p

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I also tried the spreadsheet sync function. But just like in QuickBooks, the template does not show the custom fields. I would be time consuming to manually edit each customer just to enter these fields so we would like to know if there's a way to include them in the batch upload.

Net 30 automatically appears on each new invoice. I would like Net 30 following month as our default term

I am a merchant using QuickBooks Payments and I am dealing with a deliberate, coordinated chargeback fraud scheme that has resulted in my account being flagged and limited. Here is what happened. My client, [PII Removed], first filed a single test chargeback to see if it would go through. Once it was approved, they immediately filed all remaining chargebacks across three cases simultaneously — all falsely claiming services were not received, when in fact every deliverable was completed, approved in writing, and accepted by the client before any chargeback was filed. The three cases are: Case — $3,800.00 — filed Feb 12, 2026 — decided Feb 25, 2026 Case — $7,110.00 — filed Feb 12, 2026 — decided Apr 8, 2026 Case — $9,480.00 — filed Feb 12, 2026 — still open Total taken or at risk: $20,390.00 I have extensive written evidence — signed approvals, delivery confirmations, and client communications — that directly contradict every single chargeback claim. Despite this, two cases have alread

I imported 4 files from American Express but one shows as the opposite

I have a quickbooks self employed account and a client wanted to make sure they are paying me without a lot of fees being removed. From this site (https://quickbooks.intuit.com/payments/payment-rates/) I believe the rate should be 2.99%. But when I look at their most recent payments on the invoices sent through QB self employed - I see the full amount. Where does the 2.99% get taken out?

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I want to access data from QBPOS 9.0.  I've purchased 3.0, 4.0, and an upgrade disk to 9.0.  When I install either of the older versions and try to upgrade to 9.0, Intuit Update Service does not respond, so it reverses the install.  Google AI said I need to "Download the QBPOS 9.0 manual update patch", likely due to the POS update service being inactive.  I have all my license, product, and validation numbers.  I am trying to install on an older windows 10 PC, rather than my 

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I’m posting here after exhausting every possible support channel. At this point, I’m hoping this gets the attention of someone at QuickBooks who can actually resolve the issue. I run a sole proprietorship and have been paying for the contractor add-on specifically to pay contractors via direct deposit. The problem is: it has never worked. The system does not allow a sole proprietor to use this feature as expected, despite the fact that I’ve been paying for it. Here’s what I’ve experienced: 11 separate calls to QuickBooks supportOver 20 hours spent on the phoneRepeatedly explaining the same issue to different agentsMultiple promises of follow-up that never happened  At one point, my case was escalated to the software team. They then closed the case due to “lack of information.” When I followed up, I was told the missing information was supposed to come from their internal team, not from me. In other words, the case was closed due to an internal failure—not becau

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Where are rules?

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How can I expand/narrow columns in the check register?  I have previously hovered and drug but it will not work this time.

New issue that we just noticed: We have a custom template called TTC Pick List based on Sales Order and all of a sudden not all columns are printing, notably the Backordered field which we labeled as Needed. Everything looks good in Layout Design but when looking at it in Print Preview or actually printing that one column doesn’t show / print. No changes have been made to the template. We are using Enterprise 24 remotely hosted and everything is up to date. Every other template seems to be printing correctly and even some TTC Pick List print all the required columns so we can’t a common denominator for the one that don’t.

How do I apply a credit memo to an invoice?   When I go to Receive payments I get a list of invoices, but just indicating that a credit is to be applied to one of them seems impossible.   Do I put the amount in the "Amount" field at the top? Or just next to the invoice?   When I check "Apply existing credits" it seems to want to apply all the credits, which I don't want.   Why is this so hard? Why can't I just click on the credit and tell QB to apply it to a specific invoice?   Please note: I am using the Mac Desktop version.

payroll ran double today, I need to reverse one run