QuickBooks Q&A

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QBO is not correctly calculating overtime and holiday pay. I have set overtime and the holiday premium as job classes with the proper rate. However, with the holiday pay itself, I have to manually calculate it which is not to difficult, but I cannot find a way to put it into the payroll. Its a one lump sum and not a fixed rate. Can someone help?

When I set up the employees, I entered their email addresses but didn't realize they would receive the invitation immediately. Most of them ignored the email thinking it was spam so I want to resend the email to them and I can't figure out how to do it.

my client uses desktop procanada. He asked for a reprt containin alvtaxable transactions for the gst/qst we need to file, i couldnt find any report of the kind. Can someone help me find that report? 

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We are using QuickBooks Premier Desktop 2024 Canadian edition and we paid a vendor invoice of $1,445 on Dec. 17th, then we accidentally paid the same vendor invoice again on Dec. 29th. We notified the vendor and they returned our overpayment, but the bank deducted a $10 fee. We had already recorded the first payment in QuickBooks, but we now need to know how best to record the second extra payment and the bank fee deducted.

The 'Next Date' feature of some of my Recurring Transactions does not update after I use the entry from the master list.

Every time I attempt to authenticate my QBO account through the Claude connector, I receive the following error from Intuit: "Uh oh, there's a connection problem. Sorry, but Claude didn't connect. Please try again later." With the developer detail: "Unfortunately, the app you've selected isn't available for use in your country." ACCOUNT & ENVIRONMENT DETAILS • Location: Canada • QBO Account Type: Tested with both Accountant portal account and direct Admin company account • Browser: Tested on multiple browsers • Connector Status: Added as a connector in Claude settings (shows "Configure" with Disconnect/Remove options, meaning it is added but OAuth never completes) STEPS ALREADY TAKEN 1. Added the Intuit QuickBooks connector via Claude Settings → Integrations 2. Attempted OAuth authentication — error page appears on Intuit's side 3. Removed and re-added the connector multiple times 4. Tested with both my Accountant portal login and a direct Admin QBO account 5. Tested across differe

I want to know why I didnt receive my paiement of 113,78$ from my customer. It was pay 48 hour ago.

We do surveys but the homeowners are not our clients. (Meeting with client is not appropriate). We don't rideshare, or pickup goods/supplies or deliver/dropoff. I want to create purposes for our mileage tracking that don't cause suspicion regarding our business activities.

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Hi Everyone,I'm trying to reconcile to April 30, 2026....here are the numbers I have so far: Beginning Balance in QBO   $206,298.91  --agrees with April bank statementWithdrawals IN QBO             $207,205.66  --agrees with April bank statementDeposits in QBO                    $373,109.99  --  This includes April Deposits but also March Deposits although                                                                              March is  already reconciled ! I'd really appreciate help. Thanksjudy     

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Recently switched from desktop to QBO… no easy data migration. The way QBO exports excel reports and formulas is ridiculous.  No built in loan manager.  No ability to create items as a percent of a subtotal (eg credit card surcharge).  Slow!, despite having fast computers and network.  Constant log outs. the list goes on… utter garbage compared to the desktop version.  Wish we could go back. Pro: access for more users

I have Essentials plan. I already checked that the default form style in QB online is correct. And then synced the app. Still the invoice format is wrong when looking at them from the app.

Getting the following error message when opening a company file after the update the quickbooks enterprise 2024.   qbmapi64.exe - Entry Point Not Found Why am I getting this error and how can it be fixed?

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Until recently, the sales tax field on my invoices defaulted to the tax set up for all of my services. Now this has changed to a blank for all services and if I hit Save, I get an error on the tax field.

It looks like some vendors charge pst on an item.

Dans la facture originale, le montant est le bon. C'est seulement quand j'envoie le courriel.

$45.81 add in CPP Company and $45.81 less from EI Company

Hello - I have QB 2022 from Canada on my laptop. In Februrary I was locked out and all I use it for is the data and transport to excel. I need my old company records, how do I get in to get my files? If it is a one time fee, fine, but I need my information and have no idea how I was locked out of my own device. 

I now have the Square Integration app to allow for transaction communication and was reviewing our sales transactions so that our inventory would be more accurate. The first few transactions were fine but I got this error message one and I don't know why. Error We couldn't Add the transaction(s) due to "An application error has occurred while processing your request". Check account mapping in advanced settings and try again. My mapping is fine and the items are all seem ok - i.e. they are active etc. What am I missing?