QuickBooks Q&A

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I have QB Online and updated to the "new layout" a couple weeks ago.  This past week I tried to generate some invoices and estimates and they were back in the "old layout".  When I clicked on the "upgrade to new layout" button it temporarily converts to the new layout and then immediately reloads to the old one again.  It does this on multiple browsers as well as different computers.  Can someone please point me in the right direction?

Why are the employees paying MN Paid Leave tax based on gross income and not post tax?  How do I correct this???

how do i print micr checks in online quickbooks

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I am trying to create Groups for my transactions (I run a fashion business and need to see transactions per season) and I keep getting error message "Error, Group not created. Refresh page and try again."I have tried a new incognito window, cleared cache, signed out and signed back in, nothing works. Is there a permission or upgrade we need to utilize this? Please help!

For whatever reason, the Q4 South Carolina Quarterly Tax Return Form WH-1606 is not showing up in my tax filings list.  I need it to complete my Q4 2025 filings.  Any information or help is greatly appreciated. 

Is there an exemplar of how to get a Web App to connect to QB Desktop Enterprise, for the purpose of inserting donations?In this I believe the Web App knows the QB Account Number (the donor)So, I want to know how (or be pointed in the right direction) to take a donation row from the Web App and insert it correctly into QB.Here's hoping there's a kindly genius out there!Java at the Web App end could be JDK 8, 17, or 21. That is to be decided.The QB Desktop version is (I believe) 2019.Upgrade to a more recent version is unlikely, as is going to QB online

It is January 20 26 and there is no tax checklist button available

When I try to update QB Desktop Accountant 23, I get error 15242.  After searching this error, it appears to relate to payroll.  I don't use payroll, and my preferences have No Payroll set.  I found this https://quickbooks.intuit.com/learn-support/en-us/other-questions/intuit-fcs-service/01/225339 and tried that reboot.bat as Run as Administrator, but the error remains. I've also tried the QB ToolHub | Program Problems | Quick Fix Program, to no avail.  I've also tried resetting the update...same error. 

After we migrated from QuickBooks Desktop to QuickBooks Online back in August I found some customer invoices & journal entries that were used to apply payment, were listed as open on my open invoice report, but with a zero balance. I thought they just needed to be linked again, which I did. A few months later I found our balance sheet in cash basis was out of balance. It was due to these customer payments, some going back to 2004. As per Intuit-QuickBooks troubleshooting info on how to Fix a Balance Sheet that's out of balance, I changed entry dates to the future, then changed them back. I even deleted some entries & re-entered them. The balance sheet is now accurate, but now those same customer invoices & journal entries are showing open again on my customer open invoice report. Also, some of them are now showing a balance due, instead of a zero dollar balance. The report will show an entry with one amount, but when you click into that entry, the amount is different. One g

Working on setting up a combined Sales Tax Rate in my QBO, that will sync with Clover. The State of Nebraska populates fine, but the Omaha City Sales tax agency does not. Surprised to not find anything on this as the tax began in 2010. How can this be corrected or fixed so we can properly track which agency we have to pay.  City of Omaha has a 2.5% occupation tax, paid directly to the city. We do not want to combine these in our books, as they remit to different agencies. 

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this is a nightmare

Each time I try to deposit a check from a client into Quickbooks Checking, I receive the error "Oops, something is wrong". The check is made out to my business, has been endorsed as the directions state. And the amount is correct. Any tips?

Can I log checks written and deposits without a subscription? I would also like to reconcile. This is the only thing I am using QB for and it is costing me $410.40 a year. My husband passed away and I sold the business.  I have to keep the checkbook open until the estate is closed.  This has taken 3 years so far due to legal battles.  I appreciate your input. BScan2

Hello,Previously I was able to use the shortcut ctrl+alt+F to open a global search overlay from any screen. This included screens such as the bill enter screen which don't have a search bar normally, and would let me quickly pull up related transactions without having to open a new tab. Currently that shortcut does nothing on the bill enter screen, and on the home screen will only select a search bar that is already present. I can't find a way to open the global search overlay. Has the global search shortcut been changed to only to select a search bar that is already present rather than opening the beautifully convenient global search overlay that I can no longer access?

How do I categorize Giving and Charity?

I have a user who is trying to send invoices from the email function within QB but when the body of the message is edited from the window that comes up it still sends the message with the default template only. The other users don't have this experience and are on the same version of Windows and using the same version of Office. Is there something that I am unable to find that causes this problem?I tried running QB as an administrator which did not resolve the issue. Same for Outlook.

Hi, I have twice requested ti be the primary admin for my companies QB Desktop account.  I submitted all the information that was necessary and still have not been approved. Ultimately I’m just trying to pay for our QB subscription for this year but it is becoming a real hassle.  Our credit card expired but I can’t update in QB until I’m approved as the primary admin.  Any help on how to make a one time payment or expedite this would be appreciated.

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When I try to process my 1099s with the option of Quickbooks mailing out the 1099s to the vendors, I get the message "Something's not working.  Give us a few minutes and try again.   If it still doesn't work, please contact us."    It gives me this message on the screen where it is asking for payment method.  I have tired for a couple of days now.  I've tried going through the Online Assistant but have been waiting for chat for over an hour and have two different case numbers at this point.    Any ideas?

supplemental tax rates for bonus payrolls?