QuickBooks Q&A

I need to upgrade my computer and am wondering if QuickBooks Desktop Pro 2021 will work with Windows 11?  I have searched the community, but so far have only found threads that are nearly a year old.  Where can I find out? Thanks!Lori

I am unable to open QB.  It says it is taking a minute to update.  It's been 2 days of trying.  I cannot even get to the login page. Please advise

i'm the only user

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We are currently using QuickBooks Online Plus linked with job tracking software called DASH. The jobs pull into QuickBooks as sub customers but we cannot find a way to pull an unpaid bills report by Customer. What I am currently doing is typing the job name and number in the memo line so we can at least see what job they are for when running the unpaid bills report. Doing this works for now but even if we pull the report to excel I cannot filter by Customer because the vendor name disappears. If anyone knows a work around for this please let us know. Thank you!

I set up an invoice and also grabbed the expenses that were billable and assigned them to the relevant company.  Usually a side bar appears and offers Suggestions and there is a check box that says to add them but nothing is there even though I've checked the billable expenses to the client account.  I've had 3 calls with QB support who are usually excellent but I came away wihtout an answer. Please advise

When I go to click Reactivate Subscription and sign in there's nothing to reactivate? I'm not sure what else to do. I've checked the cards, and none that we are using currently are expired. No matter how many times I check or click the reactivate it doesn't go away.    

What moron decided that the new format for QuickBooks online needed to be made more complicated?

My invoice layout changed without me doing it and I hate it.  There used to be a button I could hit to default to old layout and I can't find it.  I

I get a red error message and can’t post it.

Yesterday morning I had $3,000 in QuickBooks Checking and $20,000 in an Envelope (rough numbers). I attempted to transfer $19,000 from the envelope into QuickBooks Checking and while a message appeared indicating success, what I saw on screen showed nothing was transferred. The before and after amounts in the both QuickBooks Checking and in the Envelope were unchanged. So, thinking there was a glitch, I tried again. This time I got an error stating there weren't enough funds in the Envelope to make the transfer. The transaction list on the QuickBooks Checking tab under Lending & Banking failed to show the initial transfer. I thought I would wait 24 hours to see if your system would correct itself and found the issue worse, with $20,371.68 showing in Checking, and $23,191.40 still in the Envelope, and an overall balance of $43,563.08. What the heck? Is this how Envelopes are supposed to work with entirely inaccurate information? Why are the numbers not corre

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Can I change the order in which my payroll checks print

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I have ensured i havent checked on the box for shipping & billing is the same.

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I want to make sure (and enforce) that all my Quickbook online users are using two factor authentication. How do I do that? 

We use vendor identification numbers for our vendors to ensure the vendor is the correct one since we have many vendors that have similar names.  How & where would I create this in the vendor master in Quickbooks Online?  

The 9.1 update to QB for Mac 2024 has broken check printing. I can no longer print on check size paper. The update refuses to allow check printing on any size paper other than letter. I called Intuit about this. Nothing has been fixed. There is absolutely no reason to REMOVE this functionality from the software. Not sure what to do about it since Intuit typically does not listen to their customers. Anybody have a work around? Or a way to get Intuit to listen?????

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Security? Just got online help, want to confirm with QuickBooks it was really QuickBooks person.

Just recently some of the balances on my customer list are wrong. It will show that a customer has a balance on the list, but then when I run a report, their balance is actually zero (which is right). I've attached a couple screenshots. I've went through some troubleshooting that I found here online like comparing reports etc., but nothing seemed to help.  There are not any credits for the customer, and it is not happening with every customer.  This customer in particular is not part of a subcategory and doesn't have any separate jobs listed.  The transaction is straightforward with payment applied like usual. Is this just a glitch? It seems to be new since I downloaded premier 2020.Any help would be greatly appreciated!  

in Illinois

I use rental trucks in my business a LOT.  Every transaction for Fuel or vehicle upkeep needs to "Specified" to a vehicle. Should "Add a Vehicle" and name it "Rental" and then associate the big gas purchases to Rental?  Or will that create other issues?  I'm not too bright when it comes to numbers and doing my books is stressful worrying about the scary IRS man.   

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