QuickBooks Q&A

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My employees started accruing sick time as of January 1.  Today I noticed on the paychecks and pay stubs the YTD accrued sick time is wrong.  For example, one employee shows 1:38 accrued, 0:00 used, 8:53 available and YTD is 3:23.  I don't know where that YTD amount came from.  It's not correct.  How can I fix?

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Hi Team, I need some light here. I noticed some changes in my customer account wherein the payment and the deposit was posted. All I remembered was I corrected the deposit to clear the correct payment, on the day I edit the deposit, it looks good, but on the next day when I came back, the Deposit transaction appeared! Another thing is, the Open balance is zero but the total below the client's ledger showing -$2,000.00.  

We have 2 separate QBO accounts for our 2 companies: Company A and Company B. How would you record this in each company's books:Company A paid an invoice for Company B, Company B will not be reimbursing Company A for the invoice that was paid. 

We use QBO Premier and are a Construction Company.  All of our subcontractors have a PO entered for each job that lists the payment scheduled.  When we create a bill for a sub that has multiple PO's open, we get the list of these PO's on the right side, but can not figure out a way to determine what goes to what job, except to pen each one.  In Desktop, you could see the Memo, so we'd place the job name there. Any suggestions on marking the PO for a particular job so it shows up when creating a bill?  I've attached a screen shot of what it looks like.

We are unable to see the Class dropdown at the item (product/service) level, even after enabling class tracking as per QuickBooks documentation.Steps Taken:Enabled class tracking viaGear > Account and Settings > Advanced > CategoriesTurned Track classes = ONSet class tracking to “One to each row in transaction”Signed out and signed back inCleared browser cacheTried accessing QuickBooks in incognito/private modeNavigated toSetting Gear> Products and Services > Edit itemObserved Behavior:The Class dropdown does not appear on the Product/Service edit screen.No option is available to assign a class at the item level.Expected Behavior:The Class field should be visible on the Product/Service item screen for item-level class assignment, as described in the QuickBooks guide below:https://quickbooks.intuit.com/learn-support/en-uk/transactions/classes/00/1257586Please advise:Whether item-level class assignment is supported for our QuickBooks version/regionIf any additional setting

When trying to send an invoice with email in Quickbooks it gives the error 1407181443 61451 and crashes, we can resolve it by reinstalling using the Enterprise 23 installer but it keeps coming back every few days 

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QuickBooks Desktop  Pro Plus 2024I was able to log in earlier today - and then it just randomly logged me out. Now I can't get it to load. It says there is an update available but I don't have admin access. Tells me top close QB, it isn't even open! It won't. Just keeps looking like it is loading. I have restarted my computer, I don't have the tool hub and I can't load it because I can't get into QB?

I have this person set up as a manager for approving time off, but they don't get the emails to their work account. The option is greyed out in Quickbooks Time with the QB logo to the left. hovering shows "imported from quickbooks". It wouldn't make sense to change their workforce account to a company email if that's the recommended fix.

  Hey everyone, welcome back to another Top 5! Are you curious about how to handle month-end closing, fix beginning balance issues, or unreconcile a monthly statement that has already been reconciled? If so, then you're in the right place! I'll be covering some of the most commonly asked questions on Reporting & Closing the Books.    Let's dive right in!   1. How do I perform a month-end close? Thanks for asking, let me go ahead and walk you through it!   Here's how to close the books: Choose the Gear icon and select Account & Settings. Choose Advanced. In the Accounting section, click the Edit icon. Check the box labeled Close the books. Enter a closing date. Transactions dated on or before the closing date cannot be changed without warning. Decide what you want users to see if they try to save a transaction that is dated prior to the closing date: Choose Allow changes after viewing a warning to make a warning message appear. Choose Allow changes a

I was subscribed to Plus a couple of years ago and the subscription ended last year. It appears I had a grace period to continue using the software although I didn't know it. I thought I could simply unsubscribe and use the desktop version without any online features, but clearly I was wrong. Now I'm locked out of my account with the last backup file being created in January of this year. I'm a small business (more of a micro business) so it wouldn't take long to re-add invoices if I needed to. My question.... I subscribed to Simple Start thinking that would give me access again, but was wrong again. However, can I migrate my business to Simple Start and pick up where I left off? I'm not thrilled with losing desktop, I prefer total privacy and independence. I can't spend the $600+ annually for Plus, this would eat too much of my profits. I need a cheap option. Honestly, if I could access the desktop software long enough to back it all up, I'd import that into my 2018 desktop softw

Why isn't the "Job Title" an available column field for any employee reports?   Example: a state Department of Labor requests a report with "Job Title" and "Pay Rate." No report allows a "Job Title."  

I am using QB online for our non-profit with a gift shop.  There is a problem with the gift shop inventory assets and inventory shrinkage.  When I made the inventory adjustments it did not impact the asset accounts or the shrinkage accounts with any value.  The inventory items show a value for the sales price and cost.  The transaction report shows all the adjustments and it did change the quantity but there is no value associated with it.  If we had 10 items on the list with $1 cost and I adjusted to 5 items it should create a -$5 on the asset and increase the cost of sales by $5 but it didn't. I adjusted   The inventory shrinkage account goes to COS.  We have a COS in our chart of accounts but it doesn't show up on any report - only inventory expense.  Is this the problem?  HELP! 

I have classified ALL of my transactions through Accountant Menu - Reclassify Transactions.My Profit and Loss Unclassified report is almost clear - except for Exchange Gain or Loss which QB automatically enters, and I can't change the class for those - What can I do?My Balance Sheet by Class in the Unclassified Column is still full of transactions - Many of these transactions really have a class but somehow still show up as unclassified, and some of them are Bill Payments or Invoice payments where I don't have the option to change the class - What can I do?

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Hello, I'm new to Quickbooks Online and Quickbooks Checking. I went to mobile deposit my first vendor check, and found that there's a $10,000 limit per check. This check is for $12,500. I called Quickbooks and spent quite a long time on the phone with a great support person who researched and confirmed that I should be able to make the deposit (he even called Green Dot Bank to confirm). After we hung up, I tried again and it was again rejected for being over the limit. I'm at a loss. I looked to see if there's any way to deposit a check at a physical location, but there are no options. Has anyone else dealt with this issue? Thanks!!

Hello,   I did some research but could not figure out an answer to my question. When I download transactions through bank feeds either for my bank or cc, it shows a "Bank Memo"    When I want to write what this transaction is for, or a description of the transaction, I have to go to "Add more details" and then in the "Memo" I can put description of the transaction.  This is very time consuming when entering 100s of transactions.  My question is whether a Memo can be a column in the downloaded transactions, so I can quickly write what it is for and then "add" instead of constantly clicking "add more details" to put in the actual memo of the item.    Thank you for any help

I paid $323 for the basic plan--is this really true that I can't backup my data on this plan?

what is my community login, it seems impossible to login to the quickbooks community

When using QBO the bank detail previously imported into the memo field.  Starting this week the process only imports the last part of the bank detail into the memo field. Now I have to manually enter the information in the memo field.   

Mac mini M2 Pro, Ventura 13.6.3. Everything was working fine until a couple of days ago.

I have a business logo uploaded that looks fine on my invoices.  When the automatic Quickbooks email is sent, the logo comes in so large that you cannot even see what the logo is.  It is HUGE.  How do I get this logo to be smaller, or remove it all together from the email?

When I change the category or the vendor then it changes all of the transactions. I can't figure out how to turn this feature off.