QuickBooks Q&A

Suddenly am getting this issue went trying to match App Transactions! help!!!!

Something changed over the weekend because now i get non stop "upgrade your QuickBooks to things you don't need" advertisements constantly this weekend. I've been logged into QuickBooks and have gotten 5 in 5 minutes!I am already a paying customer and the fact the quickbooks doesn't respect that makes me want to use someone else. this is EXTREMELY disrespectful and intrusive. how do i turn this junk off?5 of these in 5 minutes. it's every time i go in or out of an invoice, i get one of these! how annoying! 

On November 3, my QuickBooks online quit connecting and communicating with Commercial US Bank account. Therefore, no longer updating the transactions.This has happened once before and took over two weeks to resolve, and I had to upload the transactions manually. I can still login to my commercial US Bank and my login is still working appropriately.

Hi all, My organization processes ~1,000+ bills per month to vendors and sends out payments via check and ACH. Our bills flow through QuickBooks right now the old fashioned way and we send out checks and ACHs outside of QuickBooks. We are researching QuickBooks Bill Pay to see if this is a viable option to meet our needs. We are current QuickBooks Online users. If we want all of our bills to flow through QuickBooks Bill Pay, for payments sent by check will we be required to use the check printing service from QuickBooks that costs $1.50/check? Or is there an option to pay a bill that flows through Bill Pay by check which we print and cut ourselves? Please let me know if I can clarify. Thanks!Devon

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where is classic view homepage

On the other hand, everything is fine with the Customers, but I can't reach the Vendors.

How do I disable or Turn Off the Intuit Intelligence SideBar? It pops up every time I open an invoice, and in order to do any work at all I have to close it Every. Single. Time. This in neither ideal nor efficient, and frankly, it's wasting my time. If I have to fight through an annoying feature I did not ask for and DO NOT WANT, then there's really no reason to stay with the platform. I need an invoicing and bookkeeping solution that works WITH me, not AGAINST me. My industry offers tons of custom options, and Ya'll have raised the prices to the point that other platforms have started to look appealing. Please tell me how to kill this annoying, unnecessary feature. Or at least assure me (and others like me) that someone is working on a solution. 

Hi all, Our online account was hacked last week, and the hacker added their phone number for 2FA. We urgently need help because we can't change the phone number or do anything since it always sends the code to that number. There's no option to send the code to an email or any other way. We tried filling out the account recovery form, but the request was instantly rejected, even though we provided all the correct information matching our driver's license, etc. There's no phone number to call, only an email to [email address removed]. We received an initial automatic reply but no follow-ups for several days. We have a business to run and can't do anything without bypassing the 2FA requirement. Has Intuit abandoned their customers? What do we need to do to get help?

I'm trying to review the P&L for the year, and it keep switching me to modern view when I look at a detail transaction from the report. Then it changes the date and it's taking 3 times as long to go through the reports for the year. I have to do this with every client. How can I set all reports to classic view? Nothing I googled is working. I wish they'd stop changing the look just for the sake of changing it. 

I have a non-matching beginning balance on my bank reconciliation, I ran the discrepancy report and apparently I deleted a 2 year old check causing the discrepancy.  I recreated the check using the same date that it was, that did not change the beginning balance. Then I proceeded to 'clear' the transaction in the check register and save and that also did not change the beginning balance.  How can I reinstate this once 'deleted' check? Do I have to delete over a years worth of statement reconciliations to get back to that statement and have to reconcile all of them again?  Thanks for your help.

After transactions are updated, all rules should be run automatically on new transactions.  This doesnt work and hasnt worked in years.  Every time, I have to manually go to rules, edit an auto-confirm rule, save it, then ALL of the rules get processed.  It doesnt matter which rule I choose, ie it can be the rule that didnt work or some other random rule created.  I have tried this in incognito mode to avoid any cache issues.  I also tried clearing cache etc.

unable to import bank transactions from WF into quickbooks online and the bank won't reconnect.

Error 324. Main American Express credit card syncs but additional cards create an error message. All worked /an updated until 6/7/2024.

My invoice layout changed without me doing it and I hate it.  There used to be a button I could hit to default to old layout and I can't find it.  I

I’m reaching out because I’m honestly a bit frustrated by the recent November update to QuickBooks and hoping to get some clarity. In the release notes, it was mentioned that more columns would be available in the modern reports, which was a big plus for us—we rely on these reports for integrations, and we were moving everything over to modern reports specifically because all the needed columns were finally available.However, after the update, I noticed that several of these crucial columns have suddenly disappeared (eg: addresses in vendor and customer contact lists, etc....). We’ve waited quite a while for the reports to have the right data, only to find out it’s now been taken away. This change is throwing a wrench in our processes, and I’m struggling to understand why such a shift would be made after encouraging users to adopt modern reports.Could someone please explain why these columns were removed? And is there any chance they’ll be brought back? This change is affecting our wor

Does this application have a time limit for each sessions?

When in QB online and going to Pay Bills and selecting certain bills to pay but have multiple pages so go to Next Page for the next page of bills to choose from, the balance goes to $0.00 on the first page unselecting the bills to pay on that page.  How am I able to go from page to page and keep a running total of what I'm paying and be able to pay multiple bills from two different pages in one check run.

This is an issue that has already been asked, but still hasn't been addressed. I see posts as far back as 2020 with this problem. Quickbooks signs me out automatically and it gets frustrating. I have my "setting" set to 3 hours, but that doesn't matter. I get logged off after about an hour, sometimes while I am using it. Then I have to log back in and open the 4 windows that I keep open to conduct my work.The only answer I have seen QBO give is to change the setting option. This obviously does NOT work. They say, "It is for security to protect your information." Protecting my information is my responsibility. There should be an option to stay logged in for an 8 hour day if I so choose, or even set to never auto sign out. If I am worried about security I can set it lower. I work in a home office by myself and there is zero security risk for staying logged in. And it costs me time/money. Let's say I spend only 5 minutes a day with the multiple logins. Over the year at my billing rate it

Hello, I used to see only bills that were due when I opened my dashboard. Now they do not. Is there a way I can manually query only the bills that are due. These are setup as Bill Reminders. Thank you. 

Hello, I am using another account to post this since I am locked out of the other one. I recently signed up for a quick books online account yesterday.  After being signed out yesterday, I tried to sign into the account and it says "Unfortunately, there is no QuickBooks Online company or QuickBooks Accountant account associated".   Despite the fact that I literally signed up for it yesterday and Quick books did charge my account yesterday for the membership fee. I Logged out and sign in again and I got the same result. I tried changing the password for the account, tried to sign in, then it locked out the account. I wait for the 15 minute wait to be over, and tried to sign in again, but after attempting one sign in attempt it  locked the account again.  I even tried doing it from a different browser and I got the same result.  I tried going to the support page to contact support, but It asks me to log into the account first, which I cannot d

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Why does this duplication happen?

What the heck?  The first thing I want to do on a Thursday morning is re-learn how to navigate a tool using more clicks and changed phrasing. Thanks QuickBooks!

Just the other day when I started my 2021 Quickbooks Premier Desktop: Contractor, the reminder window popped up with this Alert: Capital One Bank Feed Requires Your Attention When I clicked on the alert, I receive a pop up box that reads: Capital One will stop supporting your connection method. Migrate your accounts after May 1, 2018 to keep importing your transactions to Quickbooks. When I click the "Learn more" - I receive a blank open window that reads "Not Found".  1) it is currently well past 20182) We set up on actual Chase account in late 2019 How can I remove this reminder or fix whatever it is that needs to be fixed? Thank you for your help. Joyce