QuickBooks Q&A

I have made multiple deposits over the Last few weeks but when selecting to record a payment to corresponding invoices, there is no money available to link.

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In the Bank Deposit screen, I am facing multiple issues in Sandbox Company (Sandbox_US_3):Account dropdown — Only shows "+ Add new account". Existing bank accounts from Chart of Accounts are not appearing.Received From field — Dropdown is empty, no customers or vendors are showing.Payment Method field — Dropdown is empty, no payment methods (Cash, Check, Credit Card etc.) are showing.

I pay $35 a month for the Tax Bundle, and I understand that means I should be able to prepare my taxes using Turbotax online with no additional cost. Yet when I start Turbotax using the same login as for my QB S-E Tax Bundle, I'm asked questions about what my situation is and then it tells me that I can only choose between a couple expert-assist options that will cost more money (several hundred dollars). Why?

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I have been sending invoices via email for years.  Last successful invoice sent on 8-15-2024.  Yesterday I started getting a "Webmail Authorization" window.  If I follow the instructions it just takes me in a continuous loop.  I use Windows and my email is through Microsoft Outlook 365.  I chatted with QB support for over an hour with no luck.  Contacted my IT person and again no luck in determining why this is happening all of a sudden.  NOW if I change my preferences to OUTLOOK instead of WEBMAIL the emailing invoice function does work.  However, it was not working in this format last year and QB support had me change it to WEBMAIL.  What a mystery!   If anyone knows what is causing this or has a suggestion to fix I would greatly appreciate it! [Removed screenshot due to PII]   Thank you as always for the support! 

The credit card register only shows the payment credits I've applied since setting up this account a couple months ago. There are no filters applied and it is linked to the account through my bank.

I approved and exported an employee's time but I didn't change the job to the correct one, can I change the job after I've approved and exported her timesheet?

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How to change orientation for 1 or 2 checks on a page with standard checks (no voucher)

No email... no call... no information at all from QBO. I just happened to look over the content when I sent an invoice and noticed my default message had been changed to "happy". I am most certainly NOT HAPPY!!!

Ever since Sept 3, 2024 I have been unable to connect to Citi cards for any account. My last successfully connection was on Sept 2. Prior to Sept 2, I have downloaded transaction with no problem for.... a long long time almost every business day.  It is a core part of my workflow. All of my other bank feeds (e.g. Wells Fargo, AEX, Morgan Stanley, Chase) are all working correctly with no issues. I spoke with QB support and they continue to treat me like a newbie idiot. I have used QB to download transaction for many years and understand what I am doing. Anyone have any thoughts?

I am trying to attach a file to an invoice. The file is a zip file that is less than 4MB. I have tried dragging and dropping and also browsing and selecting. It acts like it is uploading but after 5-10 seconds it fails. Is there some odd limitations or file types that are not allowed. The error message just says try again later, which I have. No luck.

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Can't get into QB to get into view only mode.  I should have almost 12 mo to do that.  How?????

Hello,We use the Quickbooks Enterprise Solutions - Manufacturing and Wholesale Edition 22 and are trying to get into view only mode as our subscription has expired. Can you please advise on how to do this as I receive a message stating that the subscription has lapsed? Thank you.

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I normally run monthly payroll on the 12th of every month.  This month I will be on vacation.  I need to run payroll on the 6th.  Do i run this as an "unscheduled payroll" and change the period end date from the 30th to the 6th or 12th or leave as the 30th? Thanks

What report in QB shows charges QB makes to my bank account?

I’m having problems with liquidity because of it

I am trying to move my company records to quickbooks online and want all my historical data.

Trying to create a management report. Have already added both standard & custom financial statements. However, unable to select/add the following reports that both appear in the list of custom reports & have been confirmed to be 'shared All'1) custom transaction report2) budget vs actual report Have tried adding both via the 'financial statements' section plus adding a new section, but no luck.Suggestions?