QuickBooks Q&A

In order to direct deposit, I have to "give" their money back once it is deducted as a pre-tax HSA contribution and this seems to be the only way that is possible. The biggest issue is that employee gross wages now look artificially high on their paystubs.

Using Quickbooks new banking feature through Green Dot Bank. Who do we contact about issues with banking? Intuit says they cant help, and green dot makes you create an account with them to chat with customer service.

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Our company owner is an admin in QB time, I am the primary admin. He gets email notifications when anyone else requests time off, except for me. How do we make it so he gets notified when I request time off? I already tried changing the team setings so he is the manager of the group I am in, that didn't fix it.

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I was having trouble with self employed app on iphone so I reloaded it and now it says its no longer available.  What happened??

The double entries look identical with both having the green match displayed.

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Recently I got this error message “Unrecoverable Error. Rebuild data now.  Close all windows.  Go to File. Utilities.  Rebuild Data.  I f you receive this message again call, 866-918-3639. When I closed the error message window it shut down Quickbooks.  Every time I tried to open it I got the same error message.After several tries I finally called the phone number and was asked to give the technician control of my computer so he could see what was going on.  I complied and he found several “errors” and said I would need a data technician to rebuild my data and it would take 1-2 hours at a cost of buy a year support package for $1300.  I asked what other option there was and he said pay $499 one time for each company (I have two) so I’d be better off paying the year service. I told him I wasn’t going to decide that right now and would look into other options. He told me not to use Quickbooks because it could do further damage to my data. The next

When I tried to resubscribe, the routing number in the Payment Information section is incorrect, and the field is grayed out, so I cannot edit it. Where can I go to update this information?

Pourquoi ses frais 7 mai 2026 Pmnt compte fournis INTUIT CANADA UINTUIT [Removed PII - Phone Number] -40,83 $

I am a new business owner and trying to understand/learn how to run everything on my own. Thank you for any/all feedback!

Is there any plans in the future to tweak the TIME OFF BALANCE report? Currently there are no sort fields and you have to download the data.    When you open the download you have years and years of data and old employee names. I think we should be able to filter this TIME OFF BALANCE report to see only active employees.It would also be great to be able to filter by Time Off code. ThanksLDO

Hi! I have a problem with uncategorized income. I manually added transactions to uncategorized income as I wasn't sure where to categorize it at that time. Now, I want to reclassify it to the correct account. What should I do? Please help me. Please. Thank you!

Hi My Direct Deposit Account is on Hold Can you check please

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My wife has QuickBooks Pro 2018.  It's installed on her computer and requires no online connection, no annual subscription, no nothing. She paid something like $249 for it back in the day, and OWNS it. I've been trying to get for her the newest version of QuickBooks Pro, which I think is QuickBooks Pro 2024 based upon my research, but I cannot find a place to just BUY it.  I just want to do what we did back in 2018 where we BUY the software, install it, and then OWN it without constant subscription payments. And don't *EVEN* tell me about QuickBooks Online.  Yuck.  $100 a month?  Are you kidding me?!  And it doesn't even DO half the stuff that QuickBooks Pro 2018 did -- and that's SEVEN YEARS OLD now!  No.  QuickBooks Online is garbage, and she will not use it.  She tried it, and she despises it.  Utter junk.  A horrible, HORRIBLE product. Can someone PLEASE just post a link to an INTUIT website -- not some scammy eB

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We have a customer that reimburses us for expenses incurred on their behalf. We are currently having an issue with some expenses not appearing on the Receive Payment screen. The expenses appear on the statement, are in the transaction list, and are reconciled. There is no discernible difference between transactions appearing on the Receive Payment screen and those not. Several share dates and vendors, all have the same customer, transaction type, and class listed, and none of them are marked as billable. The audit logs show that they have not been tied to any other payment. We have never run into something like this before and it's happening on multiple users' computers and across browsers. 

Almost all loan companies and others that use Plaid or some other means to check my business checking account cannot find Green Dot Bank. It is very limiting when it comes to finding lenders and other resources for my business. What can I do to fix this?

Getting error 15270 when updating payroll   

Greetings QBO Community,I am missing 2 days' Payouts - last Fri and Sat - after the current Square Update. Is there a way to force these Payouts to post to my Bank Account?Thanks,Mike