QuickBooks Q&A

Sales and expenses from etsy not appearing in quick books.

I need to be an "additional" Administrator, not the Primary Admin. The other Admin keeps changing it back to Admin but when I log out and back in the system reverts back to Payroll Manager.

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When we initially received the email about Affirm in February, I researched the company and was very disappointed in the bad reviews that it got and the terrible interest rates that they provide. I'm quite disappointed that Quickbooks auto-enrolls it's customers in things like this. At that time, I followed the steps to decline enrollment in Affirm, because it is NOT a good product to provide to my customers.  Yet, today I got another email and find out that I was still automatically enrolled me in Affirm, even after I followed the opt-out procedure detailed in the first notice. This is VERY disappointing. Quickbooks DOES NOT have my permission to sign me up for things like Affirm without my approval. I am disappointed in general that Quickbooks is partnering with Affirm. Just a quick online search finds an overwhelming number of negative reviews and Better Business Bureau complaints. And the info that Quickbooks provides about Affirm neglects to mention that they charge

I really need help quick books is about to cost me $5000 by not working properly.And there's no live assistance whatsoever

Where is the phone number to report fraud. My online quickbooks was hacked & money removed from the bank account.

Invoices that are three days past due are showing as Almost Due and not Overdue, so they won't email together.  I have checked the due date, and even on the Almost Due page it shows "days overdue = 3).  How can I resolve this?

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With the May 2027 end-of-support date for QuickBooks Desktop getting closer, I've been talking to a lot of accounting firms about how they're planning migrations for their client portfolios.The actual migration tools seem fine — it's the export cleanup that everyone's struggling with. QBD exports come out with account numbers embedded in the account name strings, sub-accounts nested with colons, and debit/credit signs that don't match what Xero or Sage expects. I've heard firms say they spend 15-20 hours per client just cleaning up the export in Excel before they can even attempt an import.For a firm with 50-100 clients on Desktop, that's potentially thousands of hours of manual work before the deadline.Has anyone found a decent workflow for this? The free conversion tools seem to have pretty high error rates from what I've heard.I'm working on a tool to automate the cleanup — handling the embedded account numbers, colon-nested hierarchies, sign convention mismatches, and trial balance

My client paid me 3 months ago and I still have not received my funds. Over the last 5 weeks, I have called at least 20 times, have had at least 7 cases open, and have been promised multiple times that the money was going to be transferred. It still has not. I have been told it will be transferred by 3-5 business days multiple times across these 5 weeks. I have been hung up on, and I have been told an email with details will be sent and they never have. I have been told that my issue will be escalated to Tier 2 and Tier 3, but that never happened. They are lying to me and withholding my livelihood. Quickbooks is stealing from me. If this does not get resolve, I will find counsel and I will sue. If you are searching for an invoicing service, do not get Quickbooks. Do not do it.

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I have two companies (A & B) every week I use the weekly timesheets tab located under Create > Team > Weekly timesheet, both companies have had the ability to choose pay type from the weekly timesheet screen to choose overtime or another pay type if fit, as of two weeks ago company B (under a different QBO account entirely) no longer has the option to select pay type. I am not sure what is going on and what changed but this is causing an issue when it comes to project tracking for any overtime expenses. Company A on the other hand still has all the options, I tried comparing the settings between the two companies and did not see anything that would cause this issue.  

I want to know the steps to enter Couter Credit having multiple accounts with an already downloaded webconnect file in QBD.

I have used Quickbooks Online Payroll for 10 years to file payroll taxes. This year, a 940 was not generated. I was able to pay the tax associated with it, but the form is no there to be filed. Additionally, my W-2 does not show up either. Please advise. I have emptied cookies/cache. The emails that I receive from quickbooks with reminders of forms to be filed do not mention my 940 or W2. This is unsettling. Please advise. 

I have this issue every year. I fill out the information in QBSE, click Send to TurboTax, then get taken to the TurboTax Premium product. It wants to charge me $129 for federal return plus additional for state, but both should be included with my QBSE bundle. I cannot figure out any way to switch to TurboTax Self-Employed.

Hello, I am an accountant currently on Pro Plus Desktop 2023.  Do I need to renew to Pro Plus 2023 prior to July 31st to keep my subscription going? I have looked to find a place to go ahead and renew my subscription, but I could not find it. Does it possibly renew automatically? Thank you!

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Mobile deposit is not working. Opps something is not working

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Id like to print off a listing of each of the transactions under "other business expenses"

Each payroll I enter multiple salary and tax accounts in a split ACH bank transaction. I have set up a recurring expense template for it. When the payroll comes through the bank transactions, how do I get to the template and have it match with the bank transaction?

Has anyone experienced their invoices suddenly being posted as payments in their check register? It’s also correctly posting to revenue and accounts receivable but somehow it’s also posting as a payment in my check register. Intuit seems to not be able to figure this out.

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We are using QuickBooks reports to export invoice and bill data. We observed that the “Modified On” field in the exported report does not match the actual payment date.For example:Payment is made on a specific date (visible correctly in invoice details)But the same time after payment, “Modified On” field shows an earlier date and timeWe would like to understand:What exactly does the “Modified On” field represent in reports?Does it update when a payment is applied to an invoice or bill?Is there any report that provides Payment Date along with Invoice/Bill Number in a single export?This is important for us to correctly sync payment data with our system.