QuickBooks Q&A

Please DO NOT remove my ability to return to the existing interface.   The new interface is crappy and annoying - especially the layout of the banking section. But most of all, I have ZERO interest in letting any type of AI participate in my accounting work.PLEASE reconsider. this change.

when I transfer from my US Chequing to CDN Chequing why does the amount not seem to change correctly. Even though I am using a multicurrency accounts and I have made a conversion with the correct exchange rates and amounts. When making a Transfer Posting.

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We have changed our year end from March 31 to December 31. So we have our previous year ending March 31, 2025. And now we have a 9-month year ending Dec 31, 2025. When should I set our new year end in QB Settings? How should I close the books properly for those 2 years?

I have a POS system that does not connect with quickbooks online. I was able to generate the daily sales reports for the months I have been working with QBO. It is in csv format. Is there a way to simply drag the sales document into QBO without the additional work?

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Payment was scheduled for March 15, but it didn't go through

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pour connecter ma banque

Can take pictures of receipts but there not appearing in quickbooks

I cannot print from my computer

When generating my Tax Agency Detail Report for my annual GST/HST filing, Line 110 (Installment and other annual filer payments) was overstated by $8,850.00.  When clicking the line to review the items that make up the number, I found that the 8K balance was the starting balance and each reported payment was added to that amount, making it look like we paid 19K when we only paid approx 7K.  Has anyone experienced this? Any suggestions for fix, or a process I should follow?  Thanks! 

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This is an intermittent problem, but even if you reset the dates of the report it still doesn't fix it. This never happened in the old "experience" of QBO. Will this be fixed? It is very frustrating, especially during busy tax time.

I have a receipt set up for donations and CRA requires as signature on this form. How can I insert one in the template like the desktop version allowed me to?

Crédit card payement , 6 days still no money

We have a couple of clients that have left, and I am still getting subscription emails about them even though we have nothing to do with them. The only thing I can see is that we are still there as an accountant user.

Hello all! I normally pay a few paycheques by etransfer.  There is a backlog of these cheques as it happens, that have gone unpaid.  There was $1,000.00 paid towards the oldest one I have (6+ weeks back), but that has left an outstanding balance still to be paid.  I'm not sure how to account for that in the bank reconciliation because it's going to show a $1,000.00 payment and the paycheque is more than that.  Any help would be greatly appreciated! Thank you

I'm cleaning books for 2024 and 2025. I have matched sales receipts and have a few more to match. I was working on them yesterday and suddenly, poof, a lot of them are gone. I have now only 37 transactions in the posted tab and they are from 2024 and 2025. The bank register has them all. I would like to understand why qbo keeps doing this. I had this issue a few weeks ago, then the transactions appeared again. It would show 1500 posted transactions in 5 pages of 300 transactions each, but only the first 3 pages would have information. If I wanted to export the entire 1500 transactions, I had to sort spent column, and export, and then sort the received column, and export, to get the entire list. I know some will say why I do it this way, but this is what works for me. I was told qbo deletes historical data in the bank transaction posted tab, but i have worked for a client updating the books since 2021 and I did not have this issue. THis is this year new qbo behaviour. Thanks for helping

Hello,I need to match 2 payments from my customer in USD currency to one invoice in USD. When I try to do it, I get this error "The amount for the transaction is greater than the available amount in the downloaded transaction. " I don't have this issue for transaction in Canadian dollars, this happens only with USD.What should I do?Thank you.

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Login is not letting me log in. Keeps showing access denied no matter what I do. Tried two different browsers on desktop and still same message. I was already on this malfucationing turd of a program today too. Nothing but problems with QB as usual