QuickBooks Q&A (US)

Did anyone have any issues with the Qualified OT tracking set up?  

I have a user who is admin on QB Time, but who does not have a login to QBO.  When Intuit ends QB Time, I am told by someone in support that I will need to make this individual a QBO Admin in order to create schedules for our staff.  This cannot be correct.  Is there a user type or permission that enables a user to create and edit schedules without visibility into all the books?

Hello! We have several categories set up for payroll withholdings that share the same vendor (i.e. our 401k has pre-tax, pre-tax over 50, Roth, Roth over 50, company contribution) - before the update in December of 2023, when I went to pay from the liabilities screen, it would combine these into one payment in QB.  Now it creates several separate entries in QB.  How can I get this to go back to doing 1 entry? 

No text available

Hi,I cannot print checks from the banking section of the home screen. When I click on "Print Checks", it goes into a setup loop, asking me if I'm finished with setup and then sending me back to the home screen no matter what answer I give it. This happens in both Desktop view and the online view.  Is there a fix for this?Thanks

No text available

In order to direct deposit, I have to "give" their money back once it is deducted as a pre-tax HSA contribution and this seems to be the only way that is possible. The biggest issue is that employee gross wages now look artificially high on their paystubs.

Using Quickbooks new banking feature through Green Dot Bank. Who do we contact about issues with banking? Intuit says they cant help, and green dot makes you create an account with them to chat with customer service.

No text available

Our company owner is an admin in QB time, I am the primary admin. He gets email notifications when anyone else requests time off, except for me. How do we make it so he gets notified when I request time off? I already tried changing the team setings so he is the manager of the group I am in, that didn't fix it.

No text available

I was having trouble with self employed app on iphone so I reloaded it and now it says its no longer available.  What happened??

The double entries look identical with both having the green match displayed.

No text available

No text available

No text available

Recently I got this error message “Unrecoverable Error. Rebuild data now.  Close all windows.  Go to File. Utilities.  Rebuild Data.  I f you receive this message again call, 866-918-3639. When I closed the error message window it shut down Quickbooks.  Every time I tried to open it I got the same error message.After several tries I finally called the phone number and was asked to give the technician control of my computer so he could see what was going on.  I complied and he found several “errors” and said I would need a data technician to rebuild my data and it would take 1-2 hours at a cost of buy a year support package for $1300.  I asked what other option there was and he said pay $499 one time for each company (I have two) so I’d be better off paying the year service. I told him I wasn’t going to decide that right now and would look into other options. He told me not to use Quickbooks because it could do further damage to my data. The next

When I tried to resubscribe, the routing number in the Payment Information section is incorrect, and the field is grayed out, so I cannot edit it. Where can I go to update this information?

Pourquoi ses frais 7 mai 2026 Pmnt compte fournis INTUIT CANADA UINTUIT [Removed PII - Phone Number] -40,83 $

I am a new business owner and trying to understand/learn how to run everything on my own. Thank you for any/all feedback!

Is there any plans in the future to tweak the TIME OFF BALANCE report? Currently there are no sort fields and you have to download the data.    When you open the download you have years and years of data and old employee names. I think we should be able to filter this TIME OFF BALANCE report to see only active employees.It would also be great to be able to filter by Time Off code. ThanksLDO

Hi! I have a problem with uncategorized income. I manually added transactions to uncategorized income as I wasn't sure where to categorize it at that time. Now, I want to reclassify it to the correct account. What should I do? Please help me. Please. Thank you!

Hi My Direct Deposit Account is on Hold Can you check please

No text available

My wife has QuickBooks Pro 2018.  It's installed on her computer and requires no online connection, no annual subscription, no nothing. She paid something like $249 for it back in the day, and OWNS it. I've been trying to get for her the newest version of QuickBooks Pro, which I think is QuickBooks Pro 2024 based upon my research, but I cannot find a place to just BUY it.  I just want to do what we did back in 2018 where we BUY the software, install it, and then OWN it without constant subscription payments. And don't *EVEN* tell me about QuickBooks Online.  Yuck.  $100 a month?  Are you kidding me?!  And it doesn't even DO half the stuff that QuickBooks Pro 2018 did -- and that's SEVEN YEARS OLD now!  No.  QuickBooks Online is garbage, and she will not use it.  She tried it, and she despises it.  Utter junk.  A horrible, HORRIBLE product. Can someone PLEASE just post a link to an INTUIT website -- not some scammy eB